- Location
- Grand Prairie Texas USA
- Employment
- Part-time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 14, 2026
About Marc Jacobs
Marc Jacobs stands as an influential New York fashion house, celebrated for its irreverent creativity, cultural intuition, and enduring impact on contemporary luxury. As an employer, the brand offers a dynamic environment where design excellence, craftsmanship, storytelling, and commercial innovation converge. Its teams are encouraged to think boldly, challenge convention, and contribute to a distinctive universe spanning ready-to-wear, accessories, beauty, retail, and global brand experiences. With a heritage rooted in individuality and artistic freedom, Marc Jacobs attracts talent who value originality, collaboration, and pace, while offering opportunities to help shape the evolving language of modern fashion.
Marc Jacobs seeks a part-time Sales Supervisor for its Grand Prairie store in Grand Prairie, Texas. The supervisor supports management with daily operations, sales, client experience, team coaching and development, and implementation of company policies and store standards; the role requires at least 3 years of relevant customer-service-focused experience and flexibility to work evenings, weekends and holidays.
Role & Responsibilities
- Consistently achieve or exceed individual and store sales targets and other commercial KPIs.
- Lead the sales floor in delivering an excellent customer experience, using a customer-first approach to build loyal client relationships.
- Keep the store guest-ready and create a welcoming environment where clients feel comfortable and free to be themselves.
- Build sales and achieve KPIs by serving as an expert resource for styling, seasonal trends and product knowledge.
- Demonstrate the stages of the client journey and the core behaviours that create a distinctive, elevated experience and encourage repeat business.
- Demonstrate deep knowledge of the Marc Jacobs universe, including its products, brand DNA and pillars.
- Initiate regular client contact and follow up promptly on sales, events and client enquiries.
- Foster collaboration and open communication with colleagues and management.
- Maintain a curious, learning-oriented attitude by seeking and receiving feedback from colleagues and management.
- Open and close the store in accordance with Marc Jacobs procedures.
- Keep the sales floor and stockroom well organised.
- Follow all company policies and procedures.
- Support management with day-to-day store operations, including driving sales, delivering exceptional customer experiences, and coaching and developing the team.
- Partner with management to implement and enforce company policies, procedures, corporate directives and initiatives, and maintain store standards.
Qualifications
- At least 3 years of experience in retail, sales or an industry-adjacent role focused on customer service.
- Prior leadership experience strongly preferred.
- Experience generating sales and building and developing client relationships.
- Demonstrated verbal and written communication skills.
- Delivers excellence: demonstrates passion and empathy for clients and anticipates and exceeds their expectations.
- Cultivates an entrepreneurial spirit: embraces change and new opportunities while staying true to Marc Jacobs’ brand DNA.
- Creative and innovative: promotes curiosity, diversity and collaboration, and remains open to disruptive ideas.
- Excellent organisational, follow-up and time-management skills.
- Passion for the Marc Jacobs brand and product offering.
- Computer skills, including operating a POS and navigating the Microsoft Office suite.
- Flexibility to work a retail schedule, including evenings, weekends and holidays.
Skills
Experience
At least 3 years in retail, sales or an industry-adjacent role focused on customer service; prior leadership experience strongly preferred.
Workplace
This position is based in Grand Prairie, Texas, USA, within easy reach of Dallas.
Explore jobs in Texas or in the USA.
Benefits
If applicable, benefits include paid holidays, vacation, sick and personal time, medical, dental and vision insurance, and 401(k) matching. Employees also receive discounts on travel, entertainment and more through PerkSpot, discounts on Marc Jacobs products throughout the year, and access to discounts on other LVMH brands.
Culture
Marc Jacobs fosters a bold, creative workplace where individuality, experimentation, and cultural relevance are central to the brand’s energy. Employees are encouraged to bring an original point of view, collaborate across disciplines, and contribute to a fast-moving environment that blends luxury craftsmanship with contemporary fashion attitude.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.