- Employment
- Full-time
- Seniority
- Mid-Level
- Compensation
- $25–28/hour
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 4, 2026
About Louis Vuitton
Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.
Louis Vuitton seeks a passionate, creative and driven Concierge for a permanent, full-time, on-site role in New York. The Concierge serves as the store’s first point of contact, builds client relationships, coordinates appointments and events, and works with the Client Experience and store teams to deliver a seamless experience. Compensation is USD 25.00–28.00 per hour, plus commission opportunity and benefits subject to hours worked.
Role & Responsibilities
- Build genuine relationships with clients by identifying their needs and directing them to appropriate departments and product universes.
- Serve as the first point of contact in the store and establish the tone for the client experience.
- Greet each client with the highest degree of courtesy and integrity, and ensure clients feel their time at the Maison is valued.
- Partner with the Client Experience team and collaborate with the wider store team to deliver a seamless client experience.
- Maintain the daily calendar of client appointments and in-store events.
- Achieve individual and team goals, support back-of-house efficiency and the business strategy, and contribute to enhancing the in-store client experience.
Experience
Minimum 3 years
Workplace
The successful candidate will be located in New York, New York, USA.
Explore jobs in New York or in the USA.
Compensation
The base compensation for this position ranges from USD 25 to USD 28 per hour.
Benefits
Commission opportunity; various paid time off programs, two retirement plans with employer contributions, and employee discounts and perks (benefits marked as pending hours worked).
Culture
Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Experience Concierge», «Client Services Concierge», «Store Concierge», «Guest Experience Concierge», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.