- Location
- Beverly Hills California USA
- Employment
- Full-time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 11, 2026
About Loro Piana
Loro Piana stands as one of the world’s foremost authorities in exceptional textiles, renowned for its mastery of cashmere, vicuña and the quiet elegance of Italian luxury. As an employer, the Maison offers a refined environment where heritage, innovation and uncompromising craftsmanship converge. Its teams contribute to a culture shaped by discretion, excellence and respect for rare natural materials, from artisanal savoir-faire to global retail and corporate expertise. Employees are invited to uphold a legacy of quality while advancing sustainable practices, client intimacy and contemporary refinement within a brand celebrated for timeless sophistication.
Loro Piana seeks a Sales Supervisor in Beverly Hills to lead client advisors, support sales performance, and uphold elevated service standards while contributing to clienteling, inventory, and operational initiatives. This is a permanent, full-time, on-site position.
Role & Responsibilities
- Lead and motivate client advisors to achieve individual and team sales goals while upholding Loro Piana’s service standards.
- Guide and support the sales team, ensuring strong product knowledge and service excellence.
- Work with store leadership to implement strategies and action plans that enhance sales performance.
- Foster a client-centric culture focused on personalized service and relationship-building.
- Partner with the inventory team to monitor stock levels, participate in inventory counts, and maintain accurate product availability on the sales floor.
- Identify opportunities to optimize sales growth and operational efficiency.
- Elevate the client experience through exceptional hospitality and personalized interactions that positively impact service and sales.
- Build strong relationships with top clients by managing VIC initiatives in a way that reflects an elevated brand image.
- Support CRM initiatives by updating client information to maximize sales opportunities and plan future appointments.
- Promote products through personalized outreach and tailored client messages.
Qualifications
- At least 3 years of management and sales experience, preferably in luxury retail.
- Proficiency in Microsoft Office, SAP, and other digital tools.
- Excellent leadership, teamwork, and problem-solving skills.
- Strong knowledge of sales, operations, and inventory.
- Ability to lift and move up to 40 pounds.
Skills
Experience
At least 3 years of management and sales experience, preferably in luxury retail.
Workplace
This position is based in Beverly Hills, California, USA, within easy reach of Los Angeles.
Explore jobs in California or in the USA.
Benefits
Healthcare, fertility support, adoption and surrogacy support, tuition reimbursement, and mental health support.
Culture
Loro Piana fosters a refined workplace culture rooted in Italian craftsmanship, exceptional materials, and an uncompromising pursuit of quality. Employees work in an environment that values discretion, technical mastery, and long-term thinking, where heritage and innovation come together to define quiet luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.