- Employment
- Full-time
- Seniority
- Mid-Level
- Department
- Wholesale, Commercial & B2B Sales
- Posted
- Nov 4, 2026
About L’Oréal Luxe
L’Oréal Luxe is the L’Oréal division responsible for luxury fragrance, makeup and skincare. It operates beauty houses including Lancôme, Kiehl’s and Aesop, and develops products under licence for fashion houses including Prada and Giorgio Armani.
The Account Manager supports commercial execution across Travel Retail Americas, analyzing account and market performance, developing recommendations and commercial plans, coordinating orders and promotions, and strengthening retail execution. This is a permanent, full-time role based in Miami, Florida, with a hybrid schedule of 3 office days and 2 work-from-home days.
Role & Responsibilities
- Analyze sell-in and sell-out, market share, brand performance, promotions, stock positions, and SKU inventory to understand current business conditions.
- Cross-reference sales-force data, internal and external market studies, and marketing information, including penetration reports, testers, and ad hoc reports, to build a comprehensive view of the business.
- Combine internal and external financial and non-financial Key Account data; analyze market trends, business performance, and growth levers, and make recommendations.
- Develop and share analyses and syntheses to support decision-makers, providing clear, detailed recommendations to build commercial plans with the Area Manager and Market Director and achieve Travel Retail Americas goals.
- Communicate with Key Account stakeholders and internal teams, including marketing, customer care, and finance, on orders for newness and assortment and execution of promotional activations.
- Ensure execution and follow-up for newness and assortment listings, pricing, suggested orders, invoices, credits and promotional items, claims, and purchase-order creation.
- Build strong relationships with Retail Business Executives to address gaps in retail execution.
- Support execution of commercial activity across the multidivisional structure to maximize retail sales, increase brand market share, and ensure retail expression.
- Follow up on listings, sell-out and market performance, stock, orders, forecasts, inventory analysis, promotions, and other analyses supporting Sales Directors and Area Managers.
Skills
Workplace
This position is based in Miami, Florida, USA.
Explore jobs in Florida or in the USA.
Benefits
Medical, dental, vision, 401(k), and pension plan; hybrid work policy with 3 days in the office and 2 days working from home; paid company holidays, paid vacation, vacation buy program, volunteer time, and Summer Fridays; discounted products through L’Oréal’s internal shop and a monthly mobile allowance; learning and development opportunities, including unlimited e-learning access, Lunch & Learn sessions, and mentorship programs; employee resource groups; mental health and wellness programs.
Culture
Some roles serve a single house or counter. Others span several houses, from advisors who present more than one fragrance line to planners who coordinate stock across the division.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like L’Oréal Luxe, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Key Account Manager», «Travel Retail Account Manager», «Account Executive», «Commercial Account Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.