L’Oréal Luxe Account Executive

About L’Oréal Luxe

L’Oréal Luxe is the L’Oréal division responsible for luxury fragrance, makeup and skincare. It operates beauty houses including Lancôme, Kiehl’s and Aesop, and develops products under licence for fashion houses including Prada and Giorgio Armani.

Role & Responsibilities

• Drive in-store financial results to sustain year-over-year growth and meet or exceed sales plans across assigned Sephora and Ulta stores.
• Apply sales and product knowledge, together with an understanding of the self-assist retail market, to develop and execute territory strategies that grow retail sales, newness, and core SKUs.
• Accelerate consumer conversion through education, artistry, and coaching of retailer employees; conduct retention checks with Ulta associates after brand Daily Micro Trainings (DMT), and with Sephora employees after double-dose or informal training sessions with walk-in gratis.
• Ensure Sephora and Ulta staff understand brand messaging, key franchise differentiation, and the full assortment of Armani Beauty and Valentino Beauty.
• Promote an inclusive, supportive in-store culture by partnering with fellow L’Oréal Luxe brands and cross-category teams.
• Lead in-store events and activations tied to product launches and brand initiatives, generating incremental business and awareness across Alabama, Georgia, and Louisiana.
• Foster positivity by celebrating performance, encouraging open communication, and setting professional standards across retailer partnerships.
• Serve as a recognized retail artistry expert in self-assist channels, demonstrating entrepreneurial spirit and business acumen and building credibility with retail partners and consumers.
• Accelerate customer acquisition and retention through client relationship management, visual merchandising, and collaborative partnerships with Sephora and Ulta store leadership.
• Request a brand survey from Sephora store leadership at the end of each visit to capture performance insights and identify training and sales opportunities for stakeholders.
• Share insights on consumer shopping behavior, competitor activity, and emerging beauty trends in self-assist retail.
• Monitor inventory and escalate replenishment needs through HLOR, ACCR, and Mia to optimize sales and prevent missed shelf opportunities.
• Use retailer virtual tools, including Glam Lab and Color IQ, to personalize and enhance the consumer beauty experience.
• Analyze Luxe Dashboard sales reports to assess store and territory performance against plan, year-over-year growth, and sales trends across Alabama, Georgia, and Louisiana.
• Use Luxe Dashboards to monitor newness and core SKU performance and track sales following market training and in-store activations.
• Work with the Regional Sales Director to forecast sales plans by store, develop store strategies, and schedule support in line with business growth needs.
• Assess gondola productivity and brand ranking at each store, with a focus on retailer Top 100 stores, and identify improvement opportunities through education and operational strategies with the Regional Sales Director.
• Recruit, hire, and train freelance Beauty Advisors to meet or exceed sales budgets through team selling, artistry coaching, and brand education.
• Review freelancer performance monthly with the Regional Sales Director, optimizing hour allocations and aligning them with store productivity goals.

Qualifications

• At least 3 years of experience in retail or the service industry.
• At least 3 years of beauty or retail management experience; self-assist retail experience with Sephora and/or Ulta strongly preferred.
• Strong interpersonal communication and empathy skills.
• Sound judgment and the ability to make thoughtful decisions in a fast-paced, self-assist retail environment.
• Collaborative team-player mindset, a growth mindset, and a passion for luxury beauty.
• Proficiency in Microsoft Suite: Word, Excel, PowerPoint, Power BI, OneNote, and Teams.

Skills

Experience

At least 3 years in retail or the service industry, and at least 3 years of beauty or retail management experience.

Compensation

The base compensation for this position ranges from USD 82,000 to USD 116,800 per annum.

Benefits

Competitive medical, dental, and vision benefits; 401(k) and pension plan; hybrid work policy allowing up to 2 work-from-home days per week for eligible roles with manager approval; paid company holidays, paid vacation, vacation buy program, volunteer time, Summer Fridays, and more; discounted products through L’Oréal’s internal shop; monthly mobile allowance; e-learning, Lunch & Learn sessions, mentorship programs, employee resource groups, and mental health and wellness programs.

Culture

Some roles serve a single house or counter. Others span several houses, from advisors who present more than one fragrance line to planners who coordinate stock across the division.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.