- Employment
- Full-time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Kiehl’s
Kiehl’s began in 1851 as an apothecary on the corner of Third Avenue and East 13th Street in Manhattan. Its skincare counters still offer consultations and samples, two practices handed down from the pharmacy.
Kiehl’s is hiring a permanent, full-time Store Manager in Glendale, California, to support the District Manager in achieving store and individual sales goals, deliver excellent customer service, and execute the store’s business plans. The role includes team training, store opening and closing procedures, visual direction, and maintaining product presentation and store standards. Salary range: $37–$39.
Role & Responsibilities
- Deliver a best-in-class customer experience and uphold customer-service excellence standards.
- Lead productivity and maintain regular attendance and punctuality for all scheduled shifts.
- Assist the District Manager in achieving store sales goals while meeting individual sales goals established by the management team.
- Enforce company policies and procedures.
- Perform store opening and closing procedures.
- Train new store employees.
- Execute visual directives, educational selling tools, and customer-service standards effectively.
- Execute short- and long-term plans to achieve goals in support of the store’s business strategy.
- Present products and the brand image appropriately while maintaining a neat, organized store.
- Perform other job-related duties as assigned.
Qualifications
- Retail and/or cosmetics experience preferred.
- Prior key-holder experience preferred.
- Customer-service experience.
- Communication skills.
- Analytical skills.
- Basic computer skills.
- Willingness to work two closing shifts per week and two full weekends per month.
- High school diploma or GED required.
- Must be at least 18 years old.
- Authorization to work in the United States on a full-time, permanent, ongoing basis; immigration support or sponsorship is not offered for this role.
- Bilingual in Spanish or Mandarin preferred.
- Able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and regularly lift up to 25 lbs.
Skills
Education
High school diploma or GED required.
Workplace
This position is based in Glendale, Arizona, USA, within easy reach of Los Angeles.
Explore jobs in Arizona or in the USA.
Benefits
Access to L’Oréal’s internal shop for discounted products; learning and development opportunities, including unlimited e-learning access, Lunch & Learn sessions, and mentorship programs; employee resource groups; mental health and wellness programs.
Culture
Store advisors ask about a customer’s routine, demonstrate products and offer samples to try at home. Some locations also offer skin analysis and facial treatments.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kiehl’s, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Boutique Manager», «Store Operations Manager», «Retail Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.