- Location
- San Antonio Texas USA
- Employment
- Full-time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Kiehl’s
Kiehl’s began in 1851 as an apothecary on the corner of Third Avenue and East 13th Street in Manhattan. Its skincare counters still offer consultations and samples, two practices handed down from the pharmacy.
Kiehl’s seeks a Sales and Training Executive to drive retail performance and develop training and education strategies across department-store and specialty accounts in the San Antonio/Austin territory; the role reports to the AVP of Field Sales and requires living within 100 miles of the territory. This is a permanent, full-time position with 60–80% travel based on business needs.
Role & Responsibilities
- Drive retail sales per store and develop personnel and education strategies for department-store and specialty retail accounts.
- Maintain strong relationships within assigned department-store and specialty accounts; manage accounts to achieve daily and monthly business goals, promotional activities, and launches.
- Coach beauty advisors to exceed sales expectations and fulfil Kiehl’s brand responsibilities; partner with in-store leadership to coach them on retailer and brand sales initiatives.
- Plan, deliver, and follow up on new-hire training, including timely completion of Kiehl’s Academy courses and use of Kiehl’s training and education tools.
- Monitor and analyze business trends across all territory stores; implement seasonal in-store plans and execute them.
- Plan and execute product launches, gifts with purchase (GWPs), and purchases with purchase (PWPs) with store or department managers to maximize visual impact and sales performance.
- Track total retail performance across the territory daily, monthly, and seasonally.
- Arrange and lead seasonal meetings with each store; prepare and deliver seasonal retailer presentations; participate in or organize regional retailer strategy meetings.
- Monitor counter stock and display-unit cleanliness; hold beauty advisors accountable for Kiehl’s store quality requirements.
- Execute and maintain Kiehl’s merchandising standards and protect company assets by monitoring returns, testers, and TOA usage.
- Develop, motivate, and train business managers and counter personnel through education and e-learning programs.
- Ensure consistent execution of pricing, merchandising, and marketing strategies in each territory store.
- Communicate selling and inventory trends accurately and proactively to district and regional management and home-office partners.
- Attend and participate in sales and management training meetings and events as directed by management.
Qualifications
- 5 to 7 years of retail management experience, including at least 3 to 5 years managing multiple retailers or store locations across a broad geographic area.
- Demonstrated success achieving sales goals and brand initiatives by hiring, leading, motivating, and developing effective beauty advisors.
- Ability to stand and move around the store for more than 90% of the scheduled shift.
- Ability to lift 20 lbs or more throughout the scheduled shift.
- Ability to travel 60–80% based on business needs.
Skills
Experience
5 to 7 years of retail management experience, including at least 3 to 5 years managing multiple retailers or store locations across a broad geographic area.
Education
Bachelor’s degree in Management or a related field, or equivalent work experience.
Workplace
This position is based in San Antonio, Texas, USA.
Explore jobs in Texas or in the USA.
Benefits
Medical, dental, and vision coverage; 401(k); pension plan; hybrid work policy with up to 2 work-from-home days per week for eligible roles, subject to manager approval; flexible time off, paid company holidays, paid vacation, vacation buy program, volunteer time, and Summer Fridays; discounted products through L’Oréal’s internal shop; monthly mobile allowance; learning and development opportunities, including e-learning, Lunch & Learn sessions, and mentorship programs; employee resource groups; mental health and wellness programs.
Culture
Store advisors ask about a customer’s routine, demonstrate products and offer samples to try at home. Some locations also offer skin analysis and facial treatments.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kiehl’s, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales and Training Executive», «Field Sales and Education Executive», «Retail Training Executive», «Territory Sales Executive», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.