- Employment
- Full-time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Kiehl’s
Kiehl’s began in 1851 as an apothecary on the corner of Third Avenue and East 13th Street in Manhattan. Its skincare counters still offer consultations and samples, two practices handed down from the pharmacy.
Kiehl’s seeks a Sales and Training Executive to drive retail sales and education across department store and specialty accounts in the Orlando/Tampa territory, with the employee living within 100 miles. The role manages account relationships, sales performance, merchandising, launches, and training; it is a permanent, full-time position requiring 60–80% travel.
Role & Responsibilities
- Drive retail sales by location and develop personnel and education strategies for department store and specialty retail accounts.
- Maintain strong relationships with assigned accounts and manage them to achieve daily and monthly business goals, promotional activities, and launches.
- Coach beauty advisors to exceed sales expectations and meet Kiehl’s brand responsibilities; partner with in-store leadership on retailer and brand sales initiatives.
- Plan, deliver, and follow up on new-hire training and timely completion of Kiehl’s Academy courses.
- Monitor and analyze business trends across territory stores; implement in-store seasonal plans and execute product launches, gifts with purchase (GWPs), and purchase-with-purchase (PWPs) with store or department managers to maximize visual impact and sales.
- Track total retail performance across the territory daily, monthly, and seasonally.
- Arrange and lead seasonal meetings with each store; prepare and deliver seasonal retailer presentations; participate in or organize regional retailer strategy meetings.
- Monitor the cleanliness of counter stock and display units, hold beauty advisors accountable for Kiehl’s store quality requirements, maintain merchandising standards, and protect company assets by monitoring returns, testers, and TOA usage.
- Develop, motivate, and train business managers and counter personnel through education and e-learning programs; plan, deliver, and follow up on new-hire training using Kiehl’s training and education tools.
- Ensure consistent execution of pricing, merchandising, and marketing strategies in each territory store.
- Communicate selling and inventory trends accurately and promptly to district, regional management, and home-office partners.
- Attend and participate in sales and management training meetings and events as directed by management.
Qualifications
- 5–7 years of retail management experience, including at least 3–5 years managing multiple retailers or store locations across a broad geographic area.
- Track record of achieving sales goals and brand initiatives by hiring, leading, motivating, and developing effective beauty advisors.
- Resourcefulness, flexibility, and timely problem-solving ability.
- Ability to build and maintain relationships with key stakeholders and business partners.
- Strong merchandising skills to uphold brand visual standards across different stores and retailers.
- Strong presentation, written, and verbal communication skills.
- Strong knowledge of the business landscape and ability to translate findings into positive business impact.
- Excellent organizational and project management skills.
- Proficiency in Microsoft Excel and PowerPoint.
- Bachelor’s degree in Management or a related field, or equivalent work experience.
- Ability to stand and move around the store for more than 90% of a scheduled shift.
- Ability to lift 20 pounds or more throughout a scheduled shift.
- Ability to travel 60–80% based on business needs.
Skills
Experience
5–7 years of retail management experience, including at least 3–5 years managing multiple retailers or store locations across a broad geographic area.
Education
Bachelor’s degree in Management or a related field, or equivalent work experience.
Workplace
This position is based in Orlando, Florida, USA.
Explore jobs in Florida or in the USA.
Benefits
Medical, dental, and vision coverage; 401(k) and pension plan; hybrid work policy allowing up to two work-from-home days per week for eligible roles, subject to manager approval; paid company holidays, paid vacation, vacation buy program, volunteer time, Summer Fridays, monthly mobile allowance, discounted products through the internal shop, learning and development opportunities, employee resource groups, and mental health and wellness programs.
Culture
Store advisors ask about a customer’s routine, demonstrate products and offer samples to try at home. Some locations also offer skin analysis and facial treatments.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kiehl’s, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales and Training Executive», «Field Sales and Training Executive», «Retail Education Executive», «Sales Development Executive», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.