- Employment
- Full-time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Kiehl’s
Kiehl’s began in 1851 as an apothecary on the corner of Third Avenue and East 13th Street in Manhattan. Its skincare counters still offer consultations and samples, two practices handed down from the pharmacy.
Kiehl’s is hiring a permanent, full-time Sales and Training Executive for the Denver territory, with the employee required to live within 100 miles and travel 60–80% based on business needs. The role drives retail sales across department-store and specialty accounts, develops account personnel through training and coaching, and oversees territory-wide business performance, merchandising, launches, and retailer relationships.
Role & Responsibilities
- Drive retail sales per door and develop personnel and education strategies for department-store and specialty-store accounts.
- Maintain strong relationships with assigned accounts and manage them to achieve daily and monthly business goals, promotional activities, and launches.
- Coach Beauty Advisors to exceed sales expectations and fulfill Kiehl’s brand responsibilities; partner with in-store leadership to coach them on retailer and brand sales initiatives.
- Plan, deliver, and follow up on new-hire training and timely completion of Kiehl’s Academy courses.
- Monitor and analyze business trends across territory stores, and implement in-store seasonal plans.
- Plan and execute product launches, gifts with purchase (GWPs), and purchases with purchase (PWPs) with store or department managers to maximize visual impact and sales performance.
- Track total retail performance in the territory daily, monthly, and seasonally.
- Organize and lead seasonal meetings with each store; prepare and deliver seasonal retailer presentations; participate in or organize regional retailer strategy meetings.
- Monitor counter-stock and display-unit cleanliness, hold Beauty Advisors accountable for Kiehl’s store-quality requirements, and maintain merchandising standards.
- Protect company assets by monitoring returns, testers, and TOA usage.
- Develop, motivate, and train business managers and counter personnel through education and e-learning programs, using Kiehl’s training and education tools.
- Ensure consistent execution of pricing, merchandising, and marketing strategies in each territory store.
- Communicate selling and inventory trends accurately and promptly to district, regional management, and home-office partners.
- Attend and participate in sales and management training meetings and events as directed by management.
Qualifications
- 5–7 years of retail management experience, including at least 3–5 years managing multiple retailers or store locations across a broad geographic area.
- Demonstrated success achieving sales goals and brand initiatives by hiring, leading, motivating, and developing effective Beauty Advisors.
- Highly resourceful and flexible, with the ability to solve problems promptly.
- Ability to build and maintain relationships with key stakeholders and business partners.
- Strong merchandising skills to uphold brand visual standards across stores and retailers.
- Strong presentation, written, and verbal communication skills.
- Strong knowledge of the business landscape and the ability to translate findings into positive business impact.
- Excellent organizational and project-management skills.
- Proficiency in Microsoft Excel and PowerPoint.
- Bachelor’s degree in management or a related field, or equivalent work experience.
- Ability to stand and move around the store for more than 90% of a scheduled shift.
- Ability to lift 20 lb or more throughout a scheduled shift.
- Ability to travel 60–80% based on business needs.
- Must live within 100 miles of Denver.
Skills
Experience
5–7 years of retail management experience, including at least 3–5 years managing multiple retailers or store locations across a broad geographic area.
Education
Bachelor’s degree in management or a related field, or equivalent work experience.
Workplace
The role is situated in Denver, Colorado, USA.
Explore jobs in Colorado or in the USA.
Benefits
Medical, dental, and vision coverage; 401(k) and pension plan; hybrid work policy allowing up to two work-from-home days per week for eligible roles, subject to manager approval; flexible time off, paid company holidays, paid vacation, vacation-buy program, volunteer time, and Summer Fridays; access to L’Oréal’s internal shop with discounted products; monthly mobile allowance; learning and development opportunities, including e-learning, Lunch & Learn sessions, and mentorship programs; employee resource groups; mental health and wellness programs.
Culture
Store advisors ask about a customer’s routine, demonstrate products and offer samples to try at home. Some locations also offer skin analysis and facial treatments.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kiehl’s, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales and Training Executive», «Sales Training Executive», «Retail Education and Sales Executive», «Field Sales and Training Executive», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.