- Location
- Rancho Cucamonga California USA
- Employment
- Part-time
- Seniority
- Supervisor
- Compensation
- $19–20.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Kiehl’s
Kiehl’s began in 1851 as an apothecary on the corner of Third Avenue and East 13th Street in Manhattan. Its skincare counters still offer consultations and samples, two practices handed down from the pharmacy.
Kiehl’s is seeking a part-time Keyholder in Rancho Cucamonga to support the Store Manager, drive sales, deliver an exceptional customer experience, oversee opening and closing, maintain visual presentation, and help train team members. The permanent role pays $19.00–$20.50 per hour and requires flexible scheduling, including two closing shifts weekly and two full weekends monthly.
Role & Responsibilities
- Model exceptional customer service, build lasting client relationships, and encourage repeat business.
- Support store and individual sales goals and help execute short- and long-term business strategies.
- Handle store opening and closing procedures, maintain visual presentation and brand image, and keep the store neat and organized.
- Assist with training and onboarding team members, sharing product knowledge and enthusiasm for Kiehl’s.
Qualifications
- High school diploma or GED.
- Previous experience in retail, cosmetics, and customer service; prior keyholder experience preferred.
- Strong communication and analytical skills, with basic computer proficiency.
- Willingness to work a flexible schedule, including two closing shifts per week and two full weekends per month.
- Ability to work on the sales floor for extended periods and regularly lift up to 25 lb.
- Spanish or Mandarin bilingual ability is a plus.
- Authorization to work in the United States on a full-time, permanent, ongoing basis; immigration support or sponsorship is not offered.
Skills
Experience
Previous experience in retail, cosmetics, and customer service; prior keyholder experience preferred.
Education
High school diploma or GED.
Workplace
This position is based in Rancho Cucamonga, California, USA, within easy reach of Los Angeles.
Explore jobs in California or in the USA.
Compensation
The base compensation for this position ranges from USD 19 to USD 20.50 per hour.
Benefits
Access to L’Oréal’s internal shop for discounted products; learning and development opportunities, including e-learning, Lunch & Learn sessions, and mentorship programs; mental health and wellness programs; employee resource groups. The role also offers opportunities for professional growth, responsibility from day one, an inclusive workplace, and opportunities to contribute to societal and environmental causes.
Culture
Store advisors ask about a customer’s routine, demonstrate products and offer samples to try at home. Some locations also offer skin analysis and facial treatments.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kiehl’s, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Keyholder», «Keyholder Associate», «Store Keyholder», «Retail Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.