- Location
- 5416 NEW FASHION WAY, STE 815 (View map)Charlotte, NC 28278USA
- Employment
- Temporary
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 11, 2026
About Kate Spade
Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.
The Temporary Retail Associate at Kate Spade serves as a trusted styling advisor, helping customers select products and express their personal style while driving sales through strong customer connections and product storytelling. The role also supports stockroom organization and point-of-sale transactions, requires schedule flexibility including nights, weekends, busy season and public holidays, and involves a part-time schedule.
Role & Responsibilities
- Welcome customers confidently and warmly, demonstrating strong product knowledge.
- Listen actively and ask insightful follow-up questions to understand customer needs.
- Provide styling advice, suggest additional products, and create complete looks.
- Show customers creative ways to wear products and encourage them to explore new styles.
- Guide customers through purchase decisions and provide a seamless checkout experience.
- Reinforce and celebrate customer choices, encouraging them to return.
- Drive results through strong customer connections and storytelling.
- Demonstrate in-depth knowledge of Kate Spade’s brand and product attributes across all categories.
- Maintain operational excellence, including stockroom organization and point-of-sale transactions.
- Give and receive feedback honestly and constructively.
Qualifications
- Professional selling skills, with exceptional interpersonal and communication abilities.
- Prior experience in a retail environment.
- Ability to multitask, prioritize, and collaborate in a team setting.
- Social media awareness and willingness to learn omnichannel and virtual selling techniques.
- English proficiency or proficiency in the local language, depending on the market.
- Ability to work a flexible schedule, including nights, weekends, busy season, and high-traffic retail days, including public holidays.
- Ability to regularly lift at least 25 lbs and occasionally lift up to 50 lbs, as well as climb, bend, kneel, and maneuver around the sales floor and stockroom.
Skills
Experience
Prior experience in a retail environment.
Workplace
This position is based in Charlotte, North Carolina, USA.
Explore jobs in North Carolina or in the USA.
Benefits
Medical, dental, vision, and disability insurance; 401(k); paid parental leave; commuter benefits; tuition assistance.
Culture
Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.