- Location
- 2800 West Big Beaver Road, Space R246 (View map)Troy, MI 48084USA
- Employment
- Part-time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 14, 2026
About Kate Spade
Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.
The Sales Associate serves as a knowledgeable stylist, helping customers discover personal style and incorporate Kate Spade products into their wardrobes. The role combines customer engagement, styling, sales, and store operations, and requires a flexible part-time schedule, including nights, weekends, busy season, high-traffic days, and public holidays.
Role & Responsibilities
- Welcome guests warmly and confidently, demonstrating strong product knowledge.
- Listen actively and ask insightful follow-up questions to understand customer needs.
- Provide styling advice, suggest add-on products, and create complete looks.
- Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
- Guide customers through purchase decisions and ensure a seamless checkout experience.
- Reinforce and celebrate customer choices, encouraging them to return.
- Drive results through strong customer connections and storytelling.
- Demonstrate deep knowledge of the brand and product attributes across all categories.
- Maintain operational excellence, including stockroom organization and POS transactions.
- Give and receive feedback honestly and constructively.
- Work a flexible schedule to meet business needs, including nights, weekends, busy season, high-traffic retail days, and public holidays.
- Regularly lift at least 25 lbs. and occasionally up to 50 lbs.; climb, bend, kneel, and maneuver around the sales floor and stockroom.
Qualifications
- Professional selling skills, with exceptional interpersonal and communication abilities.
- Prior experience in a retail environment.
- Ability to multitask, prioritize, and work collaboratively in a team setting.
- Social media awareness and willingness to learn omni/virtual selling techniques.
- English proficiency or proficiency in the local language, depending on the market.
Skills
Experience
Prior experience in a retail environment.
Workplace
This position is based in Troy, Michigan, USA, within easy reach of Detroit.
Explore jobs in Michigan or in the USA.
Benefits
Medical, dental, vision, and disability insurance; 401(k); paid paternity and maternity leave; commuter benefits; and tuition assistance.
Culture
Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.