- Location
- 11401 NW 12 STREET, Space 368 (View map)Sweetwater, FL 33172USA
- Employment
- Full-time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 9, 2026
About Kate Spade
Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.
Kate Spade seeks a Retail Supervisor in Sweetwater, Florida, to drive sales and client experience while supporting store leadership through floor supervision, team coaching, and operational oversight. The role includes omnichannel selling, inventory and cash procedures, and a flexible schedule covering nights, weekends, peak season, high-traffic days, and public holidays.
Role & Responsibilities
- Drive personal sales and lead the team in achieving sales and KPI targets; analyze metrics and implement best practices to improve results and efficiency.
- Build client relationships through proactive outreach and Kate Spade service standards; ensure exceptional in-store and after-sales experiences; lead outreach to drive repeat business and VIP retention.
- Model Kate Spade service behaviors by welcoming clients, starting conversations, and discovering their needs.
- Coach the team on goals and performance; support recruitment, onboarding, role modeling, training, and ongoing development.
- Provide store leadership with feedback on individual performance and development needs, and advocate for the team.
- Foster an inclusive, equitable, and diverse culture that empowers teams to thrive authentically.
- Perform and supervise opening and closing procedures, including cash handling, bank deposits, register operations, and securing the facility as a key holder.
- Process POS transactions and inventory functions accurately, including transfers, receiving, shipments, repairs, and damages, to maintain inventory integrity.
- Maintain an organized stockroom and direct timely replenishment to ensure product availability on the sales floor.
- Drive omnichannel and virtual selling initiatives, including live-stream shopping.
- Promote brand-safe social media engagement and awareness of trends.
- Lead customer data capture to grow loyalty and repeat purchases.
- Work a flexible schedule to meet business needs, including nights, weekends, peak season, high-traffic retail days, and public holidays.
- Regularly lift at least 25 lbs and occasionally up to 50 lbs; climb, bend, kneel, and maneuver through the sales floor and stockroom.
Qualifications
- Strong written and verbal communication skills; detail-oriented, proactive, and able to multitask and prioritize effectively.
- At least 2 years of experience in a retail service environment in a management or floor leadership role; luxury, premium, or comparable retail experience preferred. A combination of education and experience will be considered.
- Ability to communicate effectively with customers and staff and confidently navigate the sales floor.
- Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
- Social media literacy and understanding of platform trends.
- Comfort with omnichannel and virtual selling tools and clienteling systems.
Skills
Experience
At least 2 years of experience in a retail service environment in a management or floor leadership role; luxury, premium, or comparable retail experience preferred.
Workplace
This position is based in Sweetwater, Florida, USA, within easy reach of Miami.
Explore jobs in Florida or in the USA.
Benefits
Medical, dental, vision, and disability insurance; 401(k); paid parental leave; commuter benefits; tuition assistance.
Culture
Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.