Kate Spade Retail Sales Associate

Petaluma California USA

Employment
Part-time
Seniority
Entry-Level
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Oct 30, 2026

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

The Retail Sales Associate serves as a knowledgeable styling advisor, helping customers discover personal style, select products and complete purchases while driving results through customer connections and storytelling. This is a temporary, part-time role in Petaluma, California, with a flexible schedule that includes nights, weekends, busy season and public holidays.

Role & Responsibilities

  • Welcome customers and demonstrate strong product knowledge.
  • Listen actively and ask thoughtful follow-up questions to understand customer needs.
  • Offer styling advice, suggest complementary items, and create complete looks.
  • Show customers creative ways to wear products and encourage them to explore new styles.
  • Guide customers through purchase decisions and provide a seamless checkout experience.
  • Affirm customers’ choices and encourage them to return.
  • Drive results through strong customer connections and storytelling.
  • Demonstrate thorough knowledge of the brand and product attributes across all categories.
  • Maintain operational excellence, including stockroom organization and POS transactions.
  • Give and receive feedback honestly and constructively.
  • Lift at least 25 lbs. regularly and up to 50 lbs. occasionally; climb, bend, kneel, and maneuver around the sales floor and stockroom.

Qualifications

  • Professional selling skills and exceptional interpersonal and communication abilities.
  • Prior experience in a retail environment.
  • Ability to multitask, prioritize, and work collaboratively in a team.
  • Social media awareness and willingness to learn omni/virtual selling techniques.
  • English proficiency or proficiency in the local language, depending on the market.
  • Ability to work a flexible schedule, including nights, weekends, busy season, high-traffic retail days, and public holidays.

Skills

Product knowledge Customer listening and needs discovery Styling and outfit creation Sales storytelling Interpersonal and communication skills Multitasking and prioritization Team collaboration Social media awareness Omni/virtual selling techniques POS transactions Constructive feedback

Experience

Prior experience in a retail environment.

Workplace

The role is situated in Petaluma, California, USA — conveniently close to San Francisco.

The setting California

Explore jobs in California or in the USA.

Benefits

Medical, dental, vision and disability insurance; 401(k); paid paternity and maternity leave; commuter benefits; tuition assistance.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Retail Associate», «Sales Advisor», «Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Kate Spade

Kate Spade Retail Sales Associate

Petaluma, USA

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