- Employment
- Full-time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 6, 2026
About Hugo Boss
Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.
The Sales Associate represents HUGO BOSS through exceptional customer service, merchandise presentation, relationship selling, and accurate store operations. The role is full-time at the BOSS Store at Plaza Las Americas in San Juan, Puerto Rico.
Role & Responsibilities
- Deliver exceptional customer service and represent HUGO BOSS positively through the shopping experience and merchandise presentation.
- Use effective communication to serve customers, drive business with the merchant group, and resolve problems.
- Drive personal sales through relationship selling, client-base development, and exemplary service.
- Complete sales transactions accurately and efficiently, maintaining cash and media accountability at POS registers.
- Execute standard operating procedures and follow policies.
- Build community relationships through personal involvement, PR events, and advertising opportunities.
- Support store management in implementing Health & Safety policies and operational procedures using provided training and guidance.
- Follow local laws and regulations and HUGO BOSS Health & Safety standards.
- Execute operational strategies that contribute to positive operating profits.
Qualifications
- Bachelor’s degree preferred, or equivalent experience.
- 2–3 years of specialty retail sales experience.
- Strong customer service and selling experience.
- Independent, self-motivated, detail-oriented, and entrepreneurial.
- Strong business acumen, communication, and interpersonal skills.
- High level of taste and sophistication consistent with the HUGO BOSS lifestyle philosophy.
Skills
Experience
2–3 years of specialty retail sales experience
Education
Bachelor’s degree preferred, or equivalent experience.
Workplace
The successful candidate will be located in San Juan, Puerto Rico, USA.
Explore jobs in Puerto Rico or in the USA.
Benefits
Health and wellness benefits; earned vacation and sick time; company-paid holidays; employee discount.
Culture
Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.