Hugo Boss Key Holder

About Hugo Boss

Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.

Role & Responsibilities

• Achieve sales goals and remain aware of annual, monthly, and daily targets.
• Develop personal selling through proactive techniques, client-book use, and active client tracking and profiling.
• Demonstrate knowledge of how and when to close a sale.
• Maintain a positive attitude toward customers and coworkers, and create a lasting positive impression on customers.
• Maintain effective sales-floor presence, including greeting, friendly posture, poise, and brand image projection.
• Use basic communication skills and maintain strong communication with sales associates, support staff, managers, corporate personnel, and customers.
• Actively maintain client-book and profile-book records.
• Demonstrate general knowledge of alteration procedures.
• Maintain professional standards with customers, peers, and management, and follow through on commitments to customers.
• Keep current on customer-service standards and provide service that exceeds expectations; proactively generate ideas to improve customer service.
• Inform customers about upcoming events and explain return and exchange policies.
• Assist with re-merchandising as needed and maintain back stock.
• Wear professional attire and maintain high personal-grooming standards; a uniform will be provided soon.
• Participate in product-knowledge seminars and understand and communicate new product designs, products, and Hugo Boss lifestyles to customers.
• Carry out store-opening operations.
• Convey a positive impression of HUGO BOSS through an exceptional shopping experience, compelling merchandise presentations, and operational strategies that support positive operating profits.

Qualifications

• A bachelor’s degree is preferred, or equivalent experience.
• 1–2 years of specialty retail management experience.
• Excellent organizational, analytical, and leadership skills.
• Demonstrated strong customer-service and communication skills.
• Independent, self-motivated, detail-oriented, and entrepreneurial approach.
• Strong business acumen and interpersonal skills.

Skills

Experience

1–2 years of specialty retail management experience

Education

Bachelor’s degree preferred, or equivalent experience.

Benefits

Base pay plus commission; earned vacation and sick time; health, dental, and vision care; 401(k); employee discount.

Culture

Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.