Hugo Boss Key Holder

About Hugo Boss

Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.

Role & Responsibilities

• Achieve sales goals and remain aware of annual, monthly, and daily targets.
• Develop personal sales through proactive techniques, use of the client book, and active client tracking and profiling.
• Know when and how to close a sale.
• Maintain a positive attitude toward customers and coworkers, and create a lasting positive impression.
• Maintain strong floor presence through greeting, friendly posture, poise, and image projection.
• Use basic communication skills and maintain high communication with sales associates, support staff, managers, corporate personnel, and customers.
• Actively maintain client book profiles.
• Demonstrate general knowledge of alteration procedures.
• Maintain professional standards with customers, peers, and management, and follow through on commitments to customers.
• Keep current with customer service standards and provide service beyond expectations.
• Proactively generate ideas to improve customer service.
• Inform customers about upcoming events and communicate return and exchange policies.
• Assist with re-merchandising as needed and maintain back stock.
• Maintain professional dress attire and high personal grooming standards; a uniform will be provided soon.
• Participate in product knowledge seminars and maintain clear knowledge of new product designs, communicating that knowledge to customers.
• Educate and inform customers about HUGO BOSS products and lifestyles.
• Support opening store operations.
• Convey a positive impression of HUGO BOSS through an exceptional shopping experience, engaging merchandise presentations, and operational strategies that contribute to positive operating profits.

Qualifications

• Bachelor of Science degree preferred, or equivalent experience.
• Excellent organizational, analytical, and leadership skills.
• Demonstrated strong customer service and communication skills.
• Independent, self-motivated, detail-oriented, and entrepreneurial.
• Strong business acumen and interpersonal skills.
• Excellent knowledge of HUGO BOSS products.

Skills

Experience

1–2 years of specialty retail management experience

Education

Bachelor of Science degree preferred, or equivalent experience

Benefits

Earned vacation and sick time; health care, dental, and vision coverage; 401(k); employee discount.

Culture

Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.