Hugo Boss Key Holder

About Hugo Boss

Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.

Role & Responsibilities

• Achieve sales goals and remain aware of annual, monthly, and daily targets.
• Develop personal sales through proactive selling, client-book use, and active client tracking and profiling.
• Demonstrate knowledge of when and how to close a sale.
• Maintain a positive attitude toward customers and coworkers, a welcoming floor presence, and professional standards with customers, peers, and management.
• Use basic communication skills and maintain strong communication with sales associates, support staff, managers, corporate personnel, and customers.
• Maintain and update client-book profiles.
• Demonstrate general knowledge of alteration procedures.
• Create a lasting, positive impression and provide an exceptional level of customer service; stay current with customer-service standards and proactively identify ways to serve customers better.
• Follow through on commitments made to customers, inform them of upcoming events, and explain return and exchange policies.
• Assist with re-merchandising as needed and maintain back stock.
• Maintain professional dress and high personal-grooming standards; a uniform will be provided soon.
• Participate in product-knowledge seminars and maintain clear knowledge of new product designs, communicating that knowledge to customers.
• Educate customers about HUGO BOSS products and lifestyles.
• Perform opening store operations.

Qualifications

• A BS college degree is preferred, or equivalent experience.
• 1–2 years of specialty retail management experience.
• Excellent organizational, analytical, and leadership skills.
• Demonstrated strength in customer service and communication.
• Independent, self-motivated, detail-oriented, and entrepreneurial approach.
• Strong business acumen and interpersonal skills.
• Excellent knowledge of HUGO BOSS products.

Skills

Experience

1–2 years of specialty retail management experience

Education

A BS college degree is preferred, or equivalent experience.

Benefits

Earned vacation and sick time; health, dental, and vision care; 401(k); generous employee discount.

Culture

Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.