- Location
- 8522 Beverly Boulevard (View map)Los Angeles 90048USA
- Employment
- Full-time
- Seniority
- Mid-Level
- Compensation
- $18/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 6, 2026
About Hugo Boss
Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.
The Key Holder supports sales and client development at the HUGO BOSS store in Beverly Center, Los Angeles, delivering an exceptional customer experience while maintaining merchandise and supporting store operations. This is a full-time position with a base pay range of $18–$18 per hour plus commission; offers are typically not made at or near the top of the range, and pay considers skills, training, experience, education, certifications where applicable, and market and organizational factors.
Role & Responsibilities
- Achieve sales goals and remain aware of annual, monthly, and daily targets.
- Develop personal sales through proactive selling, use of the client book, and active client tracking and profiling.
- Know how and when to close a sale.
- Maintain a positive attitude toward customers and coworkers and create lasting, positive customer impressions.
- Demonstrate strong floor presence through greetings, friendly posture, poise, and brand image.
- Use basic communication skills effectively and maintain clear communication with sales associates, support staff, managers, corporate personnel, and customers.
- Maintain client and profile books.
- Understand alteration procedures.
- Maintain professional standards with customers, peers, and management, and follow through on commitments made to customers.
- Keep knowledge of customer service standards current and deliver service that exceeds expectations.
- Proactively generate ideas to better serve customers and inform them about upcoming events.
- Explain return and exchange policies.
- Assist with re-merchandising as needed and maintain back stock.
- Maintain professional dress and high standards of personal grooming.
- Participate in product knowledge seminars; understand new product designs and educate customers about Hugo Boss products and lifestyles.
- Perform opening store operations.
- Convey a positive impression of HUGO BOSS through an exceptional shopping experience, compelling merchandise presentations, and operational strategies that support positive operating profits.
Qualifications
- Preferred: BS college degree or equivalent experience.
- 1–2 years of specialty retail management experience.
- Excellent organizational, analytical, and leadership skills.
- Demonstrated strong customer service and communication skills.
- Independent, self-motivated, detail-oriented, and entrepreneurial.
- Strong business acumen and interpersonal skills.
Skills
Experience
1–2 years of specialty retail management experience
Education
A BS college degree is preferred, or equivalent experience.
Workplace
The successful candidate will be located in Los Angeles, California, USA.
Explore jobs in California or in the USA.
Compensation
The base compensation for this position is USD 18 per hour.
Benefits
Commission; earned vacation and sick time; health care, dental, and vision coverage; 401(k); employee discount.
Culture
Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.