Hermès E-commerce Merchandising Intern

New York New York USA

Employment
Internship
Seniority
Intern
Compensation
$20/hour
Posted
Nov 6, 2026

About Hermès

This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.

Hermès is seeking a full-time, in-person E-commerce Merchandising Intern for its five-month Generation H program, scheduled January 11–June 28, 2027, in New York City; the role is 37.5 hours per week and pays US$20 per hour. The intern will maintain e-commerce and omnichannel catalogue integrity, audit the site and online stock, conduct competitive and business analyses, optimize navigation and product selections, and support customer service with catalogue and image issues.

Role & Responsibilities

  • Conduct daily website quality-assurance checks for bugs, broken images, thumbnail consistency and load speed; report issues and follow them through to resolution.
  • Support regular catalogue audits covering sizing, product information and descriptions.
  • Audit online stock daily.
  • Compile competitive analyses focused on internal search, cross-selling and left-menu optimization.
  • Review and optimize left-menu navigation and product groupings to increase sales and stock rotation.
  • Maintain the omnichannel catalogue, including routine addition and removal of references, and compile monthly analyses and reports.
  • Support product selection for merchandising initiatives in line with the monthly editorial calendar; monitor product presentation daily and update selections as needed.
  • Compile monthly business analyses and reports, and create and present competitive analyses.
  • Support the customer service team with catalogue- and image-related issues.
  • Participate in Generation H learning sessions, stakeholder networking, mentorship and coaching, and a capstone project.

Qualifications

  • Excellent written and verbal communication skills.
  • Proven ability to multitask.
  • High attention to detail.
  • Strong organizational and research skills.
  • Proficiency in Excel, Word and PowerPoint.
  • Ability to work in person at a company-designated location.
  • Availability to work throughout the five-month program period.

Skills

Excel Word PowerPoint Website quality assurance Catalogue auditing Competitive analysis Product merchandising

Experience

Minimum 1 year

Workplace

The successful candidate will be located in New York, New York, USA.

The setting New York

Explore jobs in New York or in the USA.

Compensation

The base compensation for this position is USD 20 per hour.

Benefits

Generation H includes a guest-speaker learning series, mentorship with feedback and coaching, networking with stakeholders, and collaboration on a capstone project.

Culture

The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Hermès

Hermès E-commerce Merchandising Intern

New York, USA

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