Ferragamo Client Advisor

Tysons Virginia USA

Employment
Temporary
Seniority
Entry-Level
Compensation
$20–21/hour
Posted
Nov 5, 2026

About Ferragamo

Ferragamo is an Italian luxury house with Florentine roots, renowned for the vision of Salvatore Ferragamo and a legacy of exceptional footwear, leather goods, ready-to-wear and accessories. As an employer, the Maison offers a refined environment where heritage craftsmanship, contemporary design and technological innovation meet. Its teams contribute to a culture shaped by artisanal excellence, creativity, precision and respect for materials, while advancing responsible practices and global growth. Ferragamo attracts professionals who value elegance, curiosity and collaboration, providing opportunities to develop within an international brand that continues to reinterpret Italian sophistication for a modern luxury clientele.

Ferragamo is seeking a Temporary Client Advisor for its Tysons location to deliver specialized service, build lasting client relationships through personal connections and CRM initiatives, and drive sales through tailored experiences. The schedule may be full-time (37.5 hours) or part-time (20–29 hours per week), normally five days per week, with mornings, evenings and weekends as store needs require.

Role & Responsibilities

  • Build emotionally engaging client relationships and develop loyalty through personal connections and CRM initiatives.
  • Manage and drive sales by understanding client preferences and creating tailored shopping experiences.
  • Demonstrate active leadership on the selling floor, drive individual and team objectives, and take accountability for sales results.
  • Promote a positive work environment through teamwork and collaboration.
  • Support the operations team by maintaining stock in the designated selling-floor area and stockroom.
  • Create memorable, confidence-building client experiences and engage clients in the selling ceremony.
  • Cultivate authentic, long-term client relationships by personalizing the experience.
  • Remain active on the selling floor, apply expert styling and brand knowledge, and keep the client at the center of decisions.
  • Promote cross-selling to increase UPT sales metrics.
  • Capture client data in the company CRM database to maintain and develop relationships.
  • Identify innovative ways to improve the client experience and create tangible value.
  • Sell in person, by telephone, and by email; physically assist customers and fit shoes.
  • Understand company KPIs and identify strategies to improve performance standards.
  • Take an aggregate approach to identifying and recommending merchandise across channels.

Qualifications

  • A caring, authentic and trusted client advisor with intuitive selling skills and a passion for style.
  • In-depth understanding of luxury clients’ desires, needs and expectations, with the client experience as a priority.
  • Strong communication skills, with empathy and personal care in client interactions.
  • Storytelling ability and skill in asking engaging questions.
  • Confidence in sharing ideas, an innovative approach, and readiness to learn and grow.
  • Computer knowledge for tracking inventory.
  • Proficient English; a second language is preferred.
  • Previous retail sales experience preferred; luxury retail experience is a plus.
  • Strong interpersonal and communication skills, including the ability to read, write and interpret instructional documents and communicate effectively with customers, peers and management.
  • Telephone communication skills and proper etiquette.
  • Ability to multitask while attending to customers and adapting to business needs.
  • Ability to work as part of a team and take initiative independently of direct supervision.
  • Ability to stand, move, talk, hear, reach, grab and carry for extended periods; occasional stooping, sitting, kneeling, crouching and climbing step stools may be required.
  • Ability to lift at least 20 lbs.
  • Regular and reliable attendance, normally five days per week; availability for mornings, evenings and weekends according to store needs.

Skills

Client relationship management (CRM) Styling Brand knowledge Storytelling Inventory tracking Cross-selling Sales across in-person, telephone and email channels KPI performance analysis

Experience

Previous retail sales experience preferred; luxury retail experience is a plus.

Workplace

This position is based in Tysons, Virginia, USA, within easy reach of Washington.

The setting Virginia

Explore jobs in Virginia or in the USA.

Compensation

The base compensation for this position ranges from USD 20 to USD 21 per hour.

Culture

Ferragamo fosters a workplace culture rooted in Italian craftsmanship, creativity, and a deep respect for its heritage while embracing innovation and contemporary luxury. As an employer, the Maison values collaboration, precision, and personal growth, offering an environment where talent can contribute to a legacy of elegance and excellence.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Ferragamo

Ferragamo Client Advisor

Tysons, USA

Continue to the application.

Country and Language