- Employment
- Full-time
- Seniority
- Manager
- Compensation
- $100,000–125,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 3, 2026
About Fendi
Founded in Rome in 1925, Fendi stands as one of Italy’s most distinguished luxury houses, celebrated for its exceptional craftsmanship, Roman spirit, and bold creative vision. As an employer, Fendi offers a dynamic environment where heritage and innovation meet across métiers including design, leather goods, fur, ready-to-wear, retail, communications, and corporate functions. The Maison values artisanal excellence, cultural curiosity, entrepreneurial energy, and collaboration, inviting its teams to contribute to a legacy defined by refinement and experimentation. Within the LVMH Group, Fendi provides international career opportunities, strong professional development, and the privilege of shaping the future of contemporary luxury.
Fendi is hiring a full-time, permanent Department Manager for its Men's department on New York's 57th Street. The role leads team development, Client relationships, sales and department operations; base compensation is $100,000–$125,000 USD annually, plus retail bonus.
Role & Responsibilities
- Lead and mentor Client Advisors, ensuring they deliver the Fendi Client Journey and receive ongoing coaching; identify development and training needs and partner with the Training Manager on individual action plans.
- Set individual and team goals and sales targets; assess performance against expectations and address performance needs.
- Identify and recruit talent and develop succession plans with the Store Manager; implement development plans for high-potential employees.
- Empower the team to drive business, foster a positive and harmonious working environment, and promote collaboration.
- Drive sales within the department category and across the store.
- Support the team in building long-term Client relationships using clienteling tools, and establish a Client-centric mindset that delivers an exceptional experience.
- Communicate corporate strategy and relevant business information to the team, including through morning briefings and training.
- Develop the department through strategic business understanding and collaboration with relevant partners.
- Create and implement action plans to grow business and improve product performance through visual merchandising, clienteling, training, and team management.
- Monitor the competition.
- Model sales and clienteling leadership, support the team in sales, and encourage cross-selling and Client retention.
- Build and develop a personal Client portfolio.
- Improve business opportunities through effective sales-floor management and Client hosting.
- Provide consistent, high-quality feedback and mentoring to the team.
- Communicate and implement Fendi policies, standards, and procedures.
- Manage inventory for the assigned product categories.
- Support the Store Manager with staff planning to align coverage with traffic and improve sales and the Client experience.
- Ensure visual merchandising changes are supported by a business strategy and follow the launch pad area.
- Participate in floor rotations with the visual merchandising team.
- Maintain visual standards throughout the day.
Qualifications
- Strong drive for results and goal orientation.
- Excellent verbal and written communication skills.
- Ability to use a POS system and its inventory management functions.
- RTW experience preferred.
- Foreign-language skills are a plus.
- Ability to work collaboratively in a team environment.
- Ability to lift boxes or weights up to 10 lbs.
- Strong organizational skills and digital literacy.
- Flexible availability, including some nights, weekends, and holidays.
Skills
Experience
Minimum 5 years of related experience; luxury retail preferred.
Workplace
This position is based in New York, New York, USA.
Explore jobs in New York or in the USA.
Compensation
The base compensation for this position ranges from USD 100,000 to USD 125,000 per annum.
Benefits
Medical, dental, and vision insurance; short- and long-term disability; paid time off; holiday pay; retail bonus; employee discounts and perks; 401(k)/retirement plan with employer contribution, including automatic employee contribution.
Culture
Fendi cultivates a workplace culture rooted in Roman heritage, exceptional craftsmanship, and a forward-looking spirit of creativity. As an employer, it offers a refined, collaborative environment where teams are encouraged to combine technical excellence with bold innovation in service of a distinctive luxury vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fendi, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Department Supervisor», «Retail Department Manager», «Sales Department Manager», «Department Team Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.