- Location
- Texas City Texas USA
- Employment
- Part-time
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Posted
- Nov 8, 2026
About Estée Lauder Companies
The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.
The part-time Key Holder supports the Store Manager and Assistant Manager with store operations, customer service, sales targets, cash reconciliation, and opening and closing the store on a rota basis. The role offers a competitive benefits package and may be eligible for a commission/bonus plan.
Role & Responsibilities
- Support the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the store.
- Lead by example through coaching and mentoring, modelling the behaviours expected of the sales team to deliver inspirational, authentic and personalized customer service and meet sales and customer service targets.
- Perform opening and closing cash reconciliation.
- Open and close the store on a rota basis.
Qualifications
- Proven retail experience, preferably in cosmetics.
- Ability to provide inspirational, authentic and personalized customer service.
- Retail operations experience, including cash reconciliation and store opening and closing, is desirable.
- Previous supervisory experience, including coaching and mentoring others to achieve sales and customer service targets, is desirable.
- Availability to work retail hours, including days, nights, weekends and special events, in a fast-paced environment.
- Previous experience with retail point-of-sale software.
- Proof of the right to live and work in the United States must be provided if invited to interview.
Skills
Experience
Previous retail experience; previous supervisory experience is desirable.
Workplace
The role is situated in Texas City, Texas, USA — conveniently close to Houston.
Explore jobs in Texas or in the USA.
Benefits
Eligible employees may receive medical, dental and vision insurance; wellness and family support programs; life and disability insurance; retirement savings plans; education-related programs; paid holidays and vacation time. Eligible employees may also participate in the applicable commission/bonus plan, subject to its guidelines.
Culture
The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.