- Location
- Pottstown Pennsylvania USA
- Employment
- Part-time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Nov 8, 2026
About Estée Lauder Companies
The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.
The Key Holder supports the Store Manager and Assistant Manager with daily store operations, coaches the sales team, reconciles cash, and opens and closes the store on a rotating schedule. This part-time role requires previous retail experience; supervisory and retail operations experience are desirable. The anticipated base salary range is $17.63–$29.38, depending on qualifications, skills, experience, and/or budget, based on a 40-hour work week and scaled accordingly; commission or bonus plan participation may be available to eligible employees.
Role & Responsibilities
- Support the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the store.
- Lead by example, coaching and mentoring the sales team to deliver inspirational, authentic, and personalized customer service and achieve sales and customer service targets.
- Perform start- and end-of-day cash reconciliation.
- Open and close the store on a rotating schedule.
Qualifications
- Proven retail experience, preferably in cosmetics.
- Ability to provide inspirational, authentic, and personalized customer service.
- Retail operations experience, including cash reconciliation and opening and closing the store, is desirable.
- Previous supervisory experience, including coaching and mentoring others to achieve sales and customer service targets, is desirable.
- Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced environment.
- Previous experience with retail point-of-sale software.
- Must be able to provide proof of the right to live and work in the United States if invited to interview.
Skills
Experience
Previous retail experience; supervisory experience is desirable.
Workplace
This position is based in Pottstown, Pennsylvania, USA, within easy reach of Philadelphia.
Explore jobs in Pennsylvania or in the USA.
Benefits
Eligible employees may receive medical, dental, and vision insurance; wellness and family support programs; life and disability insurance; retirement savings plans; education-related programs; paid holidays and vacation time. Eligible employees may also participate in the applicable commission or bonus plan.
Culture
The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.