- Employment
- Full-time
- Seniority
- Manager
- Compensation
- $30–35/hour
- Department
- Retail & Boutique Operations
- Posted
- Nov 12, 2026
About Dries Van Noten
Dries Van Noten, a distinguished name within the luxury fashion sector, is renowned for its innovative designs and sophisticated aesthetic. As part of the Puig conglomerate, Dries Van Noten benefits from a rich heritage and a global presence, offering employees a dynamic and inspiring environment to foster creativity and professional growth.
The Counter Manager leads Dries Van Noten Beauty’s business at Bergdorf Goodman in New York, driving sales, developing Brand Ambassadors, building client relationships, and delivering an exceptional luxury shopping experience. This is a permanent role with an expected base salary of $30–$35 per hour, with offers based on relevant skills, training, experience, education, and organizational structure.
Role & Responsibilities
- Set and monitor individual and team sales goals, drive consistent business growth, and achieve brand objectives.
- Execute product launches, seasonal campaigns, pre-sell strategies, department store events, and clienteling initiatives to maximize sales performance.
- Use sales reporting, client insights, CRM tools, and business metrics to identify trends and opportunities and develop performance-improvement action plans.
- Build a loyal client base through proactive outreach, appointment selling, and long-term relationship management.
- Deliver personalized beauty and fragrance consultations that reflect Dries Van Noten Beauty’s artistry, craftsmanship, and individuality.
- Inspire clients through expert product knowledge, storytelling, and luxury service standards at every interaction.
- Ensure visual merchandising, counter presentation, and brand standards reflect Dries Van Noten Beauty’s elevated aesthetic and align with Bergdorf Goodman’s merchandising standards.
- Represent the brand at trainings, department store events, activations, and client experiences as a passionate brand ambassador.
- Uphold luxury presentation and grooming standards and create an exceptional omnichannel client experience across in-store and digital touchpoints.
- Recruit, onboard, coach, and develop Brand Ambassadors through ongoing feedback, performance management, and recognition.
- Foster an inclusive, collaborative culture that promotes accountability, creativity, continuous learning, and exceptional client service.
- Oversee inventory management, tester maintenance, replenishment, supply ordering, scheduling, client records, reporting, and selling tools.
- Ensure compliance with company policies, health and safety standards, retailer requirements, and operational procedures while protecting company assets.
- Partner with Bergdorf Goodman’s leadership and Puig field teams to execute business priorities, drive sales, and deliver a seamless luxury retail experience.
Qualifications
- Proven success leading high-performing teams and consistently delivering sales results.
- Strong passion for luxury client service, relationship building, and personalized selling.
- Experience using CRM, clienteling, and retail reporting tools to drive business performance.
- Excellent coaching, communication, and leadership skills.
- Highly organized, with the ability to prioritize multiple business needs in a fast-paced environment.
- Proficiency with Microsoft Office and retail technology platforms; multilingual skills are a plus.
- Passion for design, craftsmanship, fragrance, and the artistic vision of Dries Van Noten Beauty.
- Flexible availability, including evenings, weekends, holidays, and special events as business needs require.
- Ability to perform the role’s essential functions, including standing for extended periods and lifting up to 20 pounds.
Skills
Experience
5+ years of leadership experience in luxury beauty, fragrance, fashion, or specialty retail, preferably in a department store or wholesale environment.
Workplace
This position is based in New York, New York, USA.
Explore jobs in New York or in the USA.
Compensation
The base compensation for this position ranges from USD 30 to USD 35 per hour.
Benefits
Health and dental insurance, life insurance, disability insurance, 401(k), paid holidays, a generous paid time-off policy, a hybrid work environment, learning and development opportunities, and career growth opportunities. Competitive compensation and benefits package.
Culture
Dries Van Noten fosters a culture of creativity and innovation, encouraging employees to push boundaries and explore new ideas. The company values diversity and inclusivity, creating a collaborative and supportive work environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.