- Location
- 9641 Sunset Blvd (View map)Beverly Hills 90210USA
- Employment
- Full-time
- Seniority
- Manager
- Compensation
- $85,000–95,000/year
- Department
- Food & Beverage Service
- Industry
- Luxury Hospitality & Experiential Travel
- Posted
- Nov 3, 2026
About Dorchester Collection
Dorchester Collection operates hotels including The Dorchester in London, Hôtel Plaza Athénée and Le Meurice in Paris, and The Beverly Hills Hotel in Los Angeles County. Its properties hire across rooms, restaurants, kitchens, engineering and guest services.
The Service Manager will lead pre-opening and opening phases for The Beverly Hills Hotel’s Food & Beverage restoration project, including a Supper Club and Bar, and oversee restaurant dinner service and its team. The role develops outlet strategy, guest relationships and financial performance; this is a permanent, full-time position with an annual salary range of $85,000–$95,000.
Role & Responsibilities
- Lead the pre-opening and opening phases of the Food & Beverage restoration project, including a Supper Club and Bar.
- Manage and oversee daily Food & Beverage operations during dinner service.
- Recognize in-house and notable guests and build and strengthen relationships with guests and teams.
- Work hands-on with culinary and stewarding teams, communicating requests and concerns to drive problem-solving and resolution.
- Fulfil guests’ special requests related to personal preferences, dietary needs and special occasions.
- Lead, inspire, motivate and empower restaurant and bar staff to deliver an exceptional guest experience.
- Develop and lead the execution of a restaurant and bar operating and marketing strategy aligned with the hotel’s strategy, optimizing outlet performance, employee and guest loyalty and engagement, and financial performance.
- Recruit, select, train, orient, evaluate, assign, schedule, coach, counsel and discipline restaurant staff to meet cultural and service standards.
- Communicate job expectations; plan, monitor, appraise and review job contributions; plan and review compensation actions; and enforce policies and procedures.
- Remain visible in the operation, recognize staff, and handle complaints, concerns and special requests from guests, clients and group contacts.
- Meet restaurant financial objectives by preparing strategic and annual forecasts and budgets, analyzing variances, initiating corrective actions, establishing and monitoring financial controls, and developing and implementing strategies to increase average meal checks.
- Report operational imperfections and blemishes and work with other positions to correct them.
Qualifications
- Passion for food and beverage, with at least 5 years of experience in a high-volume, upscale Food & Beverage operation.
- Prior experience opening a hotel or restaurant is preferred.
- Expertise in Food & Beverage and strong knowledge of industry trends.
- Comfortable communicating in English, the hotel’s primary language.
- Flexibility and willingness to meet the demands of a 24-hour operation and pre-opening requirements.
- Ability to communicate with other departments.
- Attention to detail.
- Commitment to working together and embodying the hotel’s vision, values and culture.
Skills
Experience
At least 5 years in a high-volume, upscale Food & Beverage operation; prior hotel or restaurant opening experience preferred.
Workplace
This position is based in Beverly Hills, California, USA, within easy reach of Los Angeles.
Explore jobs in California or in the USA.
Compensation
The base compensation for this position ranges from USD 85,000 to USD 95,000 per annum.
Benefits
Complimentary annual stays with breakfast at Dorchester Collection hotels, subject to availability and seniority terms; 50% off at hotel bars and restaurants; development opportunities including Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, and Monthly Lunch & Learns; social events including quarterly Employee Appreciation Day events, quarterly Employee Awards and an annual End of Year Gala; free meals on duty or workday lunches via a prepaid contactless card; access to a retailer discount platform; medical, dental and vision benefits; competitive retirement scheme.
Culture
Each hotel has its own kitchens, service teams and history. In Paris, for example, a sommelier at Le Relais Plaza works at Hôtel Plaza Athénée, while the pastry team at Le Meurice prepares work for a different house.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Dorchester Collection, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Restaurant and Bar Manager», «Food and Beverage Manager», «Dining Room Manager», «Restaurant Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.
