Dorchester Collection Human Resources Manager in Training

About Dorchester Collection

Dorchester Collection operates hotels including The Dorchester in London, Hôtel Plaza Athénée and Le Meurice in Paris, and The Beverly Hills Hotel in Los Angeles County. Its properties hire across rooms, restaurants, kitchens, engineering and guest services.

Role & Responsibilities

• Develop a thorough understanding of the People & Culture department’s structure, roles and responsibilities, with an intensive focus on Learning & Development (L&D).
• Learn operating standards, the collection’s mission and values, and the hotel’s Pledge; present and explain policies covering attendance, grooming, benefits and conduct clearly.
• Cultivate a luxury service culture through continuous education and learn to navigate HRIS platforms, including Talent-Soft, DC Legends, LEX and Paycom, while gaining insight into ESG initiatives and sustainability goals.
• Promote communication for L&D initiatives and People & Culture events through bulletin boards, corporate emails and daily operational line-ups, ensuring training alignment across the hotel team.
• Learn to manage, supervise and deliver team development; partner with and shadow the Learning & Development Manager, deliver Dorchester training programs and mandatory California compliance sessions, and design and lead live training modules.
• Gain exposure to the full talent acquisition cycle by shadowing candidate screenings and interviews following skills-based recruitment training, and oversee new-hire onboarding.
• Document and observe employee relations matters to understand how continuous training can prevent operational challenges.
• Learn to handle employee engagement and help plan, organize and deliver employee events that support morale, educational goals and team culture.
• Bring the organization’s values of Passion, Personality, Respect, Working Together and Creativity to life.

Qualifications

• A completed degree in hospitality, human resources, sales and marketing, food and beverage, or business administration within one year of the program.
• Comfortable communicating in English, the primary language used at the hotel.
• Previous luxury hospitality experience preferred.
• Basic familiarity with human resources practices, labor standards or training compliance.
• Strong communication skills and a customer-service ethic.
• Ability to build relationships.
• Personality and passion for the role and team.

Skills

Education

A degree in hospitality, human resources, sales and marketing, food and beverage, or business administration must be completed within one year of the program.

Compensation

The base compensation for this position is USD 29.83 per hour.

Benefits

Medical, dental and vision benefits; pension/401(k) plan; sick time; paid time off; free meals on duty; complimentary laundry; access to a discount platform featuring thousands of retailers; complimentary annual stays with breakfast at each Dorchester Collection hotel; and 50% off at restaurants within Dorchester Collection hotels.

Culture

Each hotel has its own kitchens, service teams and history. In Paris, for example, a sommelier at Le Relais Plaza works at Hôtel Plaza Athénée, while the pastry team at Le Meurice prepares work for a different house.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.