- Location
- 781 Fifth Avenue (View map)New York, NYUSA
- Employment
- Full-time
- Seniority
- Supervisor
- Compensation
- $36–40/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 12, 2026
About Delvaux
Founded in Brussels in 1829, Delvaux is widely regarded as the world’s oldest luxury leather goods house and a distinguished ambassador of Belgian craftsmanship. As an employer, the Maison offers a refined, international environment where heritage, creativity, and precision meet contemporary client experience. Its teams contribute to exceptional handbags and accessories shaped by artisanal savoir-faire, architectural elegance, and a culture of quiet excellence. Delvaux seeks individuals who value discretion, meticulous execution, and meaningful service, providing opportunities across craftsmanship, retail, design, operations, and corporate functions within a House that continues to evolve while honoring nearly two centuries of innovation and tradition.
The Sales Supervisor at Delvaux leads sales performance and client development while supporting the sales team and partnering with the Store Manager on daily operations, coaching, and store performance. The role is full-time and offers an expected salary range of $36–$40 per hour, determined by relevant skills and experience.
Role & Responsibilities
- Lead the business by motivating the team and fostering teamwork, trust, and collaboration in the store.
- Drive sales and achieve sales goals through sales strategies, clienteling, sourcing new customers, and developing long-term relationships with existing customers.
- Maximize sales, measure daily sales performance and conversion rates, assess business performance regularly, and make recommendations based on strengths and opportunities.
- Lead by example and create a client-centric environment by delivering outstanding customer service and supporting continuous client development.
- Support store operations as needed, including visual merchandising, opening and closing procedures, and inventory management.
- Partner with the Store Manager to train, coach, and develop sales associates.
- Assist the Store Manager with daily briefings covering sales, client outreach, KPIs, and product performance.
- Lead the sales floor, assist the team in hosting clients, and coach team members to enhance the retail experience and clienteling.
- Build and maintain strong working relationships with external partners, including concession shop stores.
Qualifications
- At least 5 years of retail experience, preferably including at least 2 years of management or supervisory experience in a luxury setting.
- Extensive knowledge of leather goods and CRM experience.
- Strong knowledge of and passion for the brand and luxury industry.
- Strong sales-floor presence and a client-focused mindset.
- Strong interpersonal, communication, organizational, and follow-through skills.
Skills
Experience
At least 5 years of retail experience, preferably including at least 2 years of management or supervisory experience in a luxury setting.
Workplace
The successful candidate will be located in New York, New York, USA.
Explore jobs in New York or in the USA.
Compensation
The base compensation for this position ranges from USD 36 to USD 40 per hour.
Benefits
Medical, dental, and vision programs; health savings and flexible spending accounts; life insurance; disability benefits; 401(k) with employer match; paid time off; wellness reimbursement; employee assistance program; and volunteer days off.
Culture
Delvaux fosters a refined, craftsmanship-driven workplace rooted in Belgian heritage and a deep respect for artisanal excellence. As an employer, the Maison values precision, creativity, and long-term expertise, offering an environment where teams contribute to the evolution of an iconic luxury leather goods house.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.