Coach Sales Support Associate

Denver Colorado USA

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While this position is no longer receiving submissions as of October 21, 2026, we invite you to explore further opportunities at Coach or browse all open roles.

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Employment
Temporary
Seniority
Entry-Level
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Oct 11, 2026

About Coach

Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.

Coach is hiring a Temporary Sales Support Associate for its Cherry Creek store in Denver, Colorado. The role supports client service, point-of-sale operations, shipment processing, stock management and visual merchandising, with a flexible schedule that includes nights, weekends, peak season and public holidays.

Role & Responsibilities

  • Welcome clients warmly and professionally, anticipate their needs, and provide personalized assistance.
  • Represent the brand internally and in the local market, and support social media engagement.
  • Operate the point-of-sale system accurately, keep the cash wrap organized, and handle cash and other payment media in accordance with policy.
  • Recommend add-on products, promote gift cards, and capture customer information where permitted.
  • Receive, process, and organize shipments and transfers; report discrepancies and maintain a clean stockroom.
  • Manage stock levels, replenish the sales floor, and carry out visual merchandising updates.
  • Support sales-floor activities, respond confidently to customer requests, and partner with the team or management as needed.
  • Maintain housekeeping standards and follow Loss Prevention guidelines.

Qualifications

  • At least 1 year of retail experience, including cashier, stock, or sales experience; luxury retail service experience is preferred. A combination of education and experience will be considered.
  • Current knowledge of fashion trends and marketplace competition.
  • Knowledge of cash register systems and basic computer skills, including the ability to use an iPad or laptop, Mobile POS, and the Internet; ability to use a walkie-talkie and read price and product release sheets.
  • Strong attention to detail and organizational skills.
  • Ability to multitask in a fast-paced environment.
  • Excellent communication and customer service skills.
  • Ability to work a flexible schedule to meet business needs, including nights, weekends, peak season, high-traffic retail days, and public holidays.
  • Ability to regularly lift at least 25 lbs. and occasionally up to 50 lbs., and to climb, bend, kneel, and maneuver around the sales floor and stockroom.

Skills

Point-of-sale operation Cash handling Inventory and stockroom organization Visual merchandising iPad and laptop use Mobile POS Internet use Walkie-talkie use Reading price and product release sheets Attention to detail Organization Multitasking Communication Customer service

Experience

At least 1 year of retail experience, preferably in a luxury retail service environment.

Workplace

The role is situated in Denver, Colorado, USA.

The setting Colorado

Explore jobs in Colorado or in the USA.

Benefits

Medical, dental, vision and disability insurance; 401(k); paid paternity and maternity leave; commuter benefits; tuition assistance.

Culture

Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Support Associate», «Store Operations Associate», «Sales Floor Support Associate», «Retail Sales Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

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