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- Location
- 4401 N IH-35, Suite 750 (View map)Round Rock, TX 78664USA
- Employment
- Part-time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is a global luxury leather‑goods and accessories house operating under the Tapestry parent company. Renowned for modern American luxury and craftsmanship, Coach maintains an international retail network and emphasizes elevated client service, design-led product assortments and omnichannel retail experiences.
Coach, a global fashion house renowned for crafted luxury goods, seeks a Sales Associate II to serve as a front-line brand ambassador at its Round Rock, Texas retail location. The successful candidate will deliver personalized shopping experiences, drive sales through omni-channel engagement and sophisticated product knowledge, and support daily store operations while maintaining luxury service standards and meeting individual and team KPIs.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards
- Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures
- Process transactions efficiently including purchases, returns, exchanges, and online pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates in functional areas as required
- Foster a collaborative, trust-based environment and encourage team performance
- Participate in brand initiatives, training programs, and inclusion activities
- Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor
Qualifications
- 1+ years of sales experience (luxury retail preferred)
- Knowledge of fashion trends and competitors
- Experience with POS operation and basic computer proficiency (iPad, laptop, Mobile POS)
- Ability to work at a fast pace and lift 25 lbs regularly (up to 50 lbs occasionally)
- Ability to climb, bend, kneel, and maneuver sales floor and stockroom
- Strong English language proficiency
- Luxury retail background (preferred)
- Social media savvy and experience with live-stream shopping or video demos (preferred)
- Clienteling and data acquisition skills (preferred)
Skills
Experience
1+ years of sales experience, preferably in luxury retail. A combination of education and experience will be considered.
Education
High school diploma or equivalent; a combination of education and relevant retail experience will be considered in lieu of formal educational requirements.
Workplace
The successful candidate will be located in Round Rock, Texas, USA, with easy access to Austin.
Explore jobs in Texas or in the USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach cultivates a client‑centric, design‑driven retail culture that values craftsmanship, creativity and inclusive collaboration. Store teams are expected to deliver refined service while developing commercial skills and product expertise within an internationally recognised luxury brand.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.