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- Location
- 707 Bass Pro Drive NW, SUITE 700 (View map)Altoona, IA 50009USA
- Employment
- Temporary
- Seniority
- Entry-Level
- Compensation
- $15–19.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 27, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach seeks a Temporary Sales Associate to serve as a front-line brand ambassador in an outlet retail environment. The role requires delivering personalized shopping experiences, achieving personal and team sales targets, managing omnichannel selling, and supporting daily store operations through cash wrap, inventory management, and visual merchandising. The position blends luxury retail service standards with mobile POS proficiency and social selling capabilities.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to brand style and service standards
- Build lasting client relationships through personalized styling, product expertise, and tailored fashion advice
- Drive sales through strategic cross-selling, upselling, and customer recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high-energy floor presence, manage multiple concurrent customers, and adapt selling techniques to business priorities
- Execute daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while sustaining service standards
- Maintain sales floor and stockroom cleanliness, organization, and stock levels; comply with retail policies, POS procedures, and asset protection protocols
- Process transactions efficiently (purchases, returns, exchanges, online order pickups)
- Support inventory cycles including shipment receipt, shelf stocking, and product movement management
- Assist teammates in functional areas as required; foster collaborative, trust-based team environment
- Participate in brand initiatives, training programs, and diversity and inclusion activities
- Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor in high-pressure retail settings
Qualifications
- Minimum 1+ years of sales experience, with luxury retail background preferred
- Knowledge of fashion trends and competitive retail landscape
- Proficiency with POS systems, basic computer literacy (iPad, laptop, Mobile POS), walkie-talkie operation, and ability to read price and release sheets
- Strong English language proficiency
- Social media savvy and experience with live-stream shopping or video demonstrations (preferred)
- Clienteling and customer data acquisition skills (preferred)
- Ability to work flexible schedules including nights, weekends, peak seasons, and high-traffic retail days
- Capacity to lift at least 25 lbs regularly (up to 50 lbs occasionally) and to climb, bend, kneel, and maneuver sales floor and stockroom environments
Skills
Experience
Minimum 1 or more years of sales experience. Luxury retail background is preferred. A combination of education and experience will be considered.
Education
Not specified; a combination of education and experience will be considered.
Workplace
This position is based in Altoona, Iowa, USA, within easy reach of Des Moines.
Explore jobs in Iowa or in the USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.25 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Associate», «Sales Advisor», «Client Advisor», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.