- Location
- 8111 Concord Mills Blvd, Space 275 (View map)Concord, NC 28027USA
- Employment
- Part-time
- Seniority
- Lead
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 11, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
The Lead Cashier delivers friendly, accurate checkout service at Coach, promotes the Insider Program, and supports cashwrap operations, cashier training, and team development. This is a temporary, part-time role with a flexible schedule that includes nights, weekends, peak season, high-traffic retail days, and public holidays.
Role & Responsibilities
- Deliver exceptional checkout service, warmly greet customers, and create a lasting impression.
- Represent the Insider Program and promote add-on sales and gift cards.
- Handle cash and media accurately and comply with all policies.
- Process returns, repairs, and damaged goods according to company standards; complete end-of-shift audits with management.
- Keep the cashwrap organized and clean, monitor equipment, and promptly report issues.
- Assist with training and mentoring cashiers to uphold service and operational excellence.
Qualifications
- At least 1 year of experience in cashier or retail roles; luxury retail experience preferred.
- A combination of education and experience will be considered.
- Familiarity with POS systems, mobile technology, and basic computer skills.
- Ability to work in a fast-paced environment.
- Ability to work a flexible schedule, including nights, weekends, peak busy season, high-traffic retail days, and public holidays.
- Ability to regularly lift at least 25 lbs and occasionally lift up to 50 lbs, and to climb, bend, kneel, and maneuver around the sales floor and stockroom.
Skills
Experience
At least 1 year in cashier or retail roles; luxury retail experience preferred.
Workplace
The role is situated in Concord, North Carolina, USA — conveniently close to Charlotte.
Explore jobs in North Carolina or in the USA.
Benefits
Medical, dental, vision, disability insurance, 401(k), paid paternity and maternity leave, commuter benefits, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.