- Location
- San Jose California USA
- Employment
- Full-time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 10, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
Christian Dior Couture is hiring a full-time Client Advisor for its San Jose boutique. The role focuses on sales performance, client development and boutique operations, including stock management, inventory and merchandise handling; the position is permanent.
Role & Responsibilities
- Achieve and exceed individual sales goals and KPIs, including individual sales volume, units per transaction (UPT) and average dollar per transaction (ADS).
- Maintain a results-driven approach and a positive, team-first attitude.
- Create a welcoming, client-focused environment and deliver high-quality service in person, by phone and through electronic communication.
- Develop local and international client books, recruiting and building relationships with top clients.
- Demonstrate strong product expertise and engage clients with the details and stories behind the products.
- Partner with the leadership team to resolve client issues accurately and in the best interests of the business.
- Support floor moves, merchandising, visual merchandising and housekeeping as needed.
- Locate merchandise at other boutiques for clients and process charge-send sales in accordance with company guidelines.
- Manage individual stock assignments, organizing stock on the sales floor and in the back of house.
- Participate in inventory and cycle counts, protecting boutique assets by understanding and following operating procedures.
- Pack or wrap customer merchandise when necessary.
Qualifications
- At least 3 years of retail sales and client service experience, preferably in a luxury consumer goods environment.
- Strong drive for business results and a passion for creativity, fashion and the brand.
- Ability to build strong, lasting relationships through effective communication, organization and follow-through.
- Ability to provide outstanding customer service in person, by phone and through electronic communication.
- Ability to read, count and write accurately to complete business- and client-related documentation.
- Ability to adjust priorities, manage time in a fast-paced environment and adapt to strategies addressing evolving business trends.
- Availability to work varied hours and days, including nights, weekends and holidays as needed.
- Ability to operate equipment required for the role, including phone systems, cash registers, sensor-tag removers, computers and other office equipment.
- Ability to stand for extended periods, move and handle merchandise and fixture boxes, and lift at least 30 lbs.
- Willingness to comply with company policies, procedures, regulations and standards.
Skills
Experience
At least 3 years of retail sales and client service experience, preferably in a luxury consumer goods environment.
Workplace
The successful candidate will be located in San Jose, California, USA, with easy access to San Francisco.
Explore jobs in California or in the USA.
Benefits
Opportunity to participate in employee-led communities focused on Sustainability, Diversity, Equity and Inclusion, and Corporate Social Responsibility.
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.