Chanel Senior Visual Merchandising Manager

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Lead execution of CHANEL visual merchandising standards across corporate and boutique environments, ensuring consistency, excellence, and brand elevation.
• Partner with Corporate Visual Merchandising, boutique leadership, Fashion, Watches & Fine Jewelry where applicable, and cross-functional teams to support launches, floor moves, windows, events, and seasonal installations.
• Translate corporate direction into actionable guidance for field and boutique teams, balancing brand vision with the needs of each market and location.
• Build trusted relationships with internal partners to influence decisions, align priorities, and drive consistent execution across the network.
• Oversee installations and de-installations, mannequin changes, décor placement, prop styling, lighting adjustments, cleanliness, and photographic documentation.
• Facilitate visual merchandising training, seminars, and coaching to strengthen boutique teams’ understanding of CHANEL standards, product storytelling, and styling expectations.
• Manage and support boutique visual merchandising partners and freelance talent, providing direction, feedback, and follow-up to ensure high-quality execution.
• Maintain organization, time management, and follow-through to meet deadlines for launches, documentation, reporting, travel, and other deliverables.
• Use digital, photography, and communication skills to document work and share updates with Corporate and regional partners.
• Support the South & Southeast visual merchandising community and U.S. Corporate Visual Merchandising priorities through regular market visits, monthly travel, and adaptable cross-team partnership.
• Demonstrate accountability, sound judgment, and independence in a fast-paced environment with evolving priorities and ambiguity.

Qualifications

• At least 7 years of visual merchandising experience.
• Associate’s degree in Display & Exhibition Design or an Art/Fashion-related degree, or at least 7 years of relevant work experience in visual merchandising and Retail Display.
• Willingness and ability to travel by airplane and automobile; a valid driver’s license and passport, reliable car for local travel, and car insurance are required.
• Ability to lift 30–40 lbs.
• Ability to travel within the region 2–3 times per month.
• Weekend and overnight assignments are required.

Skills

Experience

At least 7 years of visual merchandising experience; alternatively, at least 7 years of relevant work experience in visual merchandising and Retail Display.

Education

Associate’s degree in Display & Exhibition Design or an Art/Fashion-related degree, or the stated relevant work experience alternative.

Compensation

The base compensation for this position ranges from USD 87,500 to USD 115,000 per annum.

Benefits

Wellbeing resources, including dedicated paid time off for wellbeing during a two-week August office closure and a Wellbeing fund; family and caregiving benefits, including parental leave, fertility support, MilkStork, and Care.com Membership; paid vacation, holiday, sick, and volunteer days; 401(k) and other incentives; medical, dental, and vision coverage; MDLIVE virtual care; One Medical; Health Care and Dependent Care Flexible Spending Accounts; Health Savings Account; Employee Assistance Program; life insurance; Accidental Death & Dismemberment; short- and long-term disability; Health Advocate; International Business Travel Accident & Medical coverage; commuter transit and parking benefits. Benefits and perks are eligibility-dependent and subject to change.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.