- Location
- 155 NE 41st Street Miami Design District (View map)Miami, FL 33137USA
- Employment
- Full-time
- Seniority
- Mid-Level
- Compensation
- $27.70–31/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 14, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
The Fashion Advisor at CHANEL’s Miami Design boutique delivers elevated client service, develops new customers and brand ambassadors, builds lasting client relationships, and supports repairs and alterations. The role is full-time, with in-store and in-person presence required, a flexible schedule including late nights, weekends and some holidays, and a minimum of 3 years of related experience. The anticipated hourly rate is $27.70–$31.00; total compensation may also include additional compensation, benefits and perks.
Role & Responsibilities
- Develop new customers by converting walk-in traffic into clients and brand ambassadors, creating energy, excitement and desire around the product and brand.
- Optimize the client experience by providing prompt, professional, warm and courteous service.
- Build genuine client relationships through thoughtful and consistent outreach.
- Consistently raise service standards and exceed client expectations by demonstrating a can-do attitude.
- Receive repairs and maintain consistent follow-up with clients regarding repairs and alterations.
Qualifications
- Ability to thrive in a team environment and work collaboratively.
- Understanding of and passion for the client experience.
- Excellent communication skills.
- Foreign language skills are preferred but not required.
- Passion for CHANEL, its history, product offerings, and commitment to social and cultural initiatives.
- Curiosity and desire to learn and grow professionally within the world of CHANEL.
- Ability to lift 15 lbs.
- Flexible schedule with the ability to work late nights, weekends, and some holidays.
- Full-time, in-store and in-person presence is required to support client sales and service and drive business results.
Skills
Experience
Minimum 3 years of related experience.
Education
Minimum High School Diploma.
Workplace
The role is situated in Miami, Florida, USA.
Explore jobs in Florida or in the USA.
Compensation
The base compensation for this position ranges from USD 27.70 to USD 31 per hour.
Benefits
Wellbeing resources, including dedicated paid Wellbeing Days in Retail and a Wellbeing fund; family and caregiving benefits, including parental leave, fertility support, Milk Stork and Care.com Membership; paid vacation, holiday, sick and volunteer days; 401(k) and other incentives; healthcare benefits including medical, dental, vision, MDLIVE, One Medical, Flexible Spending Accounts, Health Savings Account and Employee Assistance Program; life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking. Benefits and perks are subject to eligibility and may be modified.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.