Chanel Fashion Advisor

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Develop new customers by converting walk-in traffic into clients and brand ambassadors, creating energy, excitement and desire around the product and brand.
• Deliver prompt, professional, warm and courteous service to optimize the client experience.
• Build genuine client relationships through thoughtful, consistent outreach.
• Consistently raise service standards and exceed client expectations with a can-do attitude.
• Accept repairs and follow up consistently with clients about repairs and alterations.

Qualifications

• Passion for client service and expertise in fashion.
• Ability to thrive in a team environment and work collaboratively.
• Understanding of and passion for the client experience.
• Excellent communication skills.
• Foreign language skills preferred but not required.
• Passion for the House of CHANEL, its history, product offerings and commitment to social and cultural initiatives.
• Curiosity and a desire to learn and grow professionally within the world of CHANEL.
• Ability to lift 15 lbs.
• Flexible schedule with availability for late nights, weekends and some holidays.

Skills

Experience

Minimum 3 years of related experience

Education

Minimum High School Diploma

Compensation

The base compensation for this position ranges from USD 28 to USD 35 per hour.

Benefits

Flexible time and hybrid work options; dedicated paid wellbeing time off, including a two-week August office closure and retail wellbeing days; a wellbeing fund; parental leave, fertility support, Milk Stork and Care.com Membership; paid vacation, holiday, sick and volunteer days; 401(k), pension and other incentives; medical, dental and vision coverage, MDLIVE virtual care, One Medical, Flexible Spending Accounts for health care and dependent care, Health Savings Account and Employee Assistance Program; life insurance, Accidental Death & Dismemberment, short- and long-term disability, Health Advocate, international business travel accident and medical coverage, and commuter transit and parking benefits. Employee Resource Groups; annual volunteer time through CHANEL Community and matching of employee donations to select charitable organizations; career development programmes, coaching and learning through the Bloom platform.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.