- Location
- 313 Stanford Shopping Center (View map)Palo Alto, CA 94304USA
- Employment
- Full-time
- Seniority
- Entry-Level
- Compensation
- $25.50–32/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 9, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
CHANEL seeks a Boutique Facilitator in Palo Alto for a multifunctional support role that helps sales associates and boutique teams maximize client-facing time while supporting boutique operations. Responsibilities include client service, shipment and inventory processes, packaging, register and cash handling, and administrative support. The role requires at least one year of related experience, a high school diploma and a flexible schedule; the anticipated hourly rate is $25.50–$32.00.
Role & Responsibilities
- Deliver exceptional customer service in line with CHANEL’s service mantra, welcoming, greeting and hosting clients.
- Provide ongoing sales and service support as a brand ambassador.
- Support the Operations team with incoming and outgoing shipments, inventory cycle counts and daily re-ticketing.
- Assist Fashion Advisors with packaging.
- Support register opening and closing, and handle cash and deposits.
- Answer phone calls and manage administrative tasks to resolve client issues promptly and professionally.
Qualifications
- Able to lift 15 lbs.
- Available to work a flexible schedule, including late nights, weekends and some holidays.
- Foreign language skills preferred but not required.
- Passion for the House of CHANEL, its history, product offerings and commitment to social and cultural initiatives.
- Curiosity and desire to learn and grow professionally within the world of CHANEL.
Skills
Experience
Minimum 1 year of related experience
Education
Minimum High School Diploma
Workplace
This position is based in Palo Alto, California, USA, within easy reach of San Francisco.
Explore jobs in California or in the USA.
Compensation
The base compensation for this position ranges from USD 25.50 to USD 32 per hour.
Benefits
Flexible time and hybrid work options; dedicated paid time off for wellbeing, including a two-week August office closure and Wellbeing Days in Retail; a Wellbeing fund; parental leave, fertility support, Milk Stork and Care.com Membership; paid vacation, holidays, sick and volunteer days; 401(k), pension and other incentives; medical, dental and vision coverage, MDLIVE virtual care, One Medical, Flexible Spending Accounts for Health Care and Dependent Care, Health Savings Account and Employee Assistance Program; life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical coverage, and commuter transit and parking benefits. Benefits and perks are subject to eligibility and may be modified by CHANEL.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.