- Location
- 754 5th Ave (View map)New York, NY 10019USA
- Employment
- Full-time
- Seniority
- Entry-Level
- Compensation
- $22–24/hour
- Department
- Retail & Boutique Operations
- Posted
- Nov 13, 2026
About Bergdorf Goodman
Bergdorf Goodman is an iconic luxury retailer known for an exceptional, curated assortment and white‑glove customer service. Part of the Saks Global portfolio, the brand operates within a multi‑channel luxury ecosystem and maintains elevated standards in-store and in its food & beverage operations, delivering highly curated experiences to a discerning clientele.
The Floor Assistant supports personalized client service and daily operations at Bergdorf Goodman, balancing visible floor presence, appointment and client follow-up, selling support, inventory and merchandise standards. The role pays $22–$24 per hour; actual starting pay depends on work location, experience and other job-related factors.
Role & Responsibilities
- Remain active and visible on the sales floor, welcoming and greeting clients.
- Partner with management to support store openings and closings.
- Assist Sales Associates with inbound interselling by providing product knowledge and on-floor support.
- Build working relationships with associates across all departments.
- Organize appointments and manage client interactions to ensure a seamless experience.
- Maintain client information to nurture lasting relationships.
- Process transactions efficiently at the POS.
- Follow up after appointments, including tracking orders, coordinating alterations and sending thank-you notes.
- Support digital selling projects and help enhance the team’s social media presence.
- Help organize exclusive gifting programs and special experiences for top clients.
- Return all unsold merchandise to stock.
- Maintain fitting-room cleanliness and presentation, coordinating with housekeeping and maintenance as needed.
- Support inventory management, including reconciliation and stock accuracy.
- Help maintain merchandise-protection standards and overall floor organization.
- Stay up to date with POS systems and client-management tools to improve workflow.
- Perform additional tasks as needed to support business operations.
Qualifications
- Strong interest in fashion and a desire to learn and grow in luxury retail.
- Ability to thrive in a fast-paced environment while maintaining excellent service standards.
- Solution-oriented mindset and ability to adapt and resolve challenges quickly.
- Collaborative, “win together” mindset.
- Basic proficiency with the MS Office Product Suite; advanced proficiency preferred.
- Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds.
- Flexibility to work evenings, weekends, and holidays.
- Comfortable working in a remote environment.
Skills
Workplace
The role is situated in New York, New York, USA.
Explore jobs in New York or in the USA.
Compensation
The base compensation for this position ranges from USD 22 to USD 24 per hour.
Benefits
Eligible full-time employees receive medical, dental and vision insurance, a 401(k) retirement plan, basic and supplemental life insurance, disability insurance, additional voluntary benefits such as critical illness, hospital and accident insurance, and an employee discount. Career advancement opportunities are available across retail, distribution, digital and corporate functions.
Culture
The workplace emphasizes impeccable service, attention to detail and collaboration across culinary and retail teams. Employees operate in a fast‑paced, guest‑centric environment where professional conduct and adherence to luxury standards are expected.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.