Belmond Leisure Sales Director

About Belmond

Belmond is a distinguished name in luxury travel, curating exceptional hotels, trains, river cruises and safaris in some of the world’s most storied destinations. As an employer, Belmond offers the rare opportunity to contribute to experiences defined by heritage, artistry and deeply personal service, while belonging to a global hospitality house within the LVMH family. The company values intuitive excellence, cultural curiosity and respect for place, encouraging colleagues to become ambassadors of timeless travel. With roles spanning operations, gastronomy, wellness, sales and corporate functions, Belmond fosters careers shaped by craftsmanship, international perspective and the pursuit of unforgettable guest moments.

Role & Responsibilities

• Develop quarterly sales action plans and annual account-management plans for each account, targeting revenue goals and submitting plans for approval.
• Contribute to Belmond’s Source City strategy by strengthening local market presence, expanding the network of high-value travel advisors and strategic partners, and generating incremental revenue through targeted business development and relationship building.
• Maintain frequent contact with property-based sales personnel to keep product knowledge current and sales strategies aligned.
• Collaborate with property sales, revenue management and reservations teams, and lead closing efforts for transient leads.
• Qualify transient sales leads and follow through to secure bookings that meet the criteria for desirable business.
• Analyse past, current and future transient account productivity to ensure individual customer targets are met.
• Build and nurture partnerships with key contacts, decision-makers, bookers and influencers across owned accounts.
• Provide regular product training to customers to keep Belmond top of mind.
• Host events for selected key accounts throughout the year.
• Communicate seasonal promotions across Belmond’s global portfolio to support properties in achieving budgeted revenue, particularly during shoulder seasons.
• Use selling, negotiation and closing tools to increase conversion across the assigned territory and account base.
• Assist the Divisional Director of Sales with annual roadshows, strategic-partner sales events and Belmond’s participation in relevant trade shows.
• Plan regular customer educational trips to key Belmond destinations as set out in quarterly and annual sales plans, and escort trips when required.
• Attend relevant industry events and meetings to represent the company’s brand appropriately.
• Build and maintain relationships with industry colleagues, including tourism boards, airlines and destination management companies.
• Provide the direct manager with updates on market conditions and emerging trends.
• Execute an ongoing prospecting plan and add new active customers to the managed account portfolio.
• Master the use of Tableau business intelligence tools and regularly analyse markets, properties and account performance.
• Maintain accurate records of owned accounts and contacts, promptly logging sales activities in OSC.
• Control expenses and keep annual costs within allocated resources.
• Prepare production, account-management and other sales reports as requested by the direct manager.
• Maintain an active social media presence and support the corporate marketing communications plan.
• Attend and contribute to regular sales meetings organized by the Divisional Director of Sales, the London corporate team or the direct manager.

Qualifications

• Bachelor’s degree or equivalent in business or a related field.
• Minimum 5 years of luxury travel sales experience with a successful track record.
• Excellent industry contacts across Southern California, Utah, Colorado, New Mexico and Arizona, including retail agencies and tour operators.
• Experience developing sales action plans that build positive, ongoing client relationships and generate long-term, increased business for Belmond products.
• Ability to develop, maintain and grow key leisure accounts, including travel agents and tour operators, in the luxury travel sector.
• Exceptional customer service skills.
• Ability to prospect for and identify new customers and develop an appropriate business-development plan.
• Computer literacy, particularly with Microsoft Office applications, including Word, Excel and PowerPoint.
• Excellent written and oral communication skills.
• Confident public-speaking skills and the ability to present and promote the brand and organization professionally.
• Belmond internal candidates only; internal candidates receive preference before external candidates are reviewed.

Skills

Experience

Minimum 5 years of experience in luxury travel sales.

Education

Bachelor’s degree or equivalent in business or a related field.

Compensation

The base compensation for this position ranges from USD 130,000 to USD 148,000 per annum.

Benefits

Medical, dental, vision, disability and life insurance, with eligibility for most plans after 60 days of full-time employment; a 401(k) retirement savings plan; paid vacation and holidays; complimentary and preferred-rate experiences at Belmond destinations; annual bonus targeted at 20% of annual salary.

Culture

Belmond fosters a workplace culture rooted in exceptional hospitality, craftsmanship, and a deep respect for the heritage of its iconic hotels, trains, river cruises, and safari lodges. As an employer, it encourages employees to create memorable, highly personalized experiences while nurturing a collaborative, multicultural environment where service excellence and storytelling are central to everyday work.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.