Amiri Senior Client Advisor

About Amiri

AMIRI is a Los Angeles luxury house founded by Mike Amiri, celebrated for its refined interpretation of Californian youth culture, rock-and-roll ease, and meticulous craft. As an employer, the brand offers a dynamic environment where creative ambition, technical excellence, and entrepreneurial energy converge across design, atelier, retail, merchandising, and corporate functions. Employees are invited to contribute to a rapidly evolving global maison that values authenticity, precision, and cultural relevance, while maintaining the intimacy and agility of an independent luxury label. AMIRI seeks talent inspired by contemporary elegance, exceptional execution, and the opportunity to shape a distinctive voice in modern fashion.

Role & Responsibilities

• Achieve and exceed individual sales goals and key performance indicators, including individual sales volume, units per transaction (UPT), and average dollar per transaction (ADT).
• Maintain a strong results orientation and a positive, team-first attitude.
• Create a welcoming, client-focused environment and deliver best-in-class service in person, by phone, and through electronic communication.
• Demonstrate exceptional product knowledge and engage clients through product craftsmanship and narratives.
• Partner with store and corporate management teams to resolve client issues in a manner that benefits the business.
• Coordinate with management on floor moves, merchandising, visual merchandising, and housekeeping as needed.
• Prepare, pack, and wrap merchandise upon request.
• Participate in inventory and cycle counts and protect boutique assets by understanding and complying with operating procedures.
• Serve as a keyholder and carry out opening and closing procedures.

Qualifications

• At least 2 years of retail sales and/or client service experience in a luxury consumer goods environment.
• Ability to build strong, lasting relationships through effective communication, organization, and follow-through.
• Strong drive for business results and a passion for creativity, fashion, and the brand.
• Ability to provide outstanding customer service across all channels, including in person, in writing, and by phone.
• Ability to read, count, and write accurately to complete business and client-related transactions.
• Ability to prioritize tasks and manage time in a fast-paced environment.
• Flexibility to work assigned shifts, including nights, weekends, and holidays as scheduled.
• Ability to operate job-related equipment, including phones, cash registers, computers, and other office equipment.
• Ability to stand for extended periods and handle merchandise, including lifting and moving items weighing up to approximately 30 lbs.
• Willingness to adhere to company policies, procedures, regulations, and standards.

Skills

Experience

At least 2 years of retail sales and/or client service experience in a luxury consumer goods environment.

Benefits

Full-package health benefits, 401(k) with employer match, and non-accrued vacation. The role is commission-eligible.

Culture

Amiri offers a creative, fast-paced workplace where luxury craftsmanship is shaped by the energy of Los Angeles, music, and contemporary youth culture. As an employer, the brand values artistry, precision, and collaboration, bringing together atelier expertise and an entrepreneurial spirit to push modern menswear and lifestyle design forward.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.