Aesop Retail Consultant

New York New York USA

Employment
Part-time
Seniority
Entry-Level
Compensation
$21.50/hour
Posted
Nov 11, 2026

About Aesop

Aesop makes skin, hair and body care, fragrances and scents for the home. It began in a Melbourne hair salon in 1987 and joined L’Oréal in 2023.

Aesop seeks a part-time Retail Consultant at Hudson Yards in New York to welcome customers, guide them to relevant products and provide inclusive, product-focused demonstrations that support commercial success. The permanent, on-site role pays $21.50 per hour and offers eligibility for a monthly sales-performance incentive.

Role & Responsibilities

  • Welcome customers and engage, listen to and guide them towards relevant products.
  • Use intentional interactions to deepen customers’ experience of Aesop products.
  • Demonstrate products that address customer needs, delivering an inclusive customer experience and contributing to commercial success.
  • Consistently introduce Aesop products to clients through hand demonstrations.

Qualifications

  • Experience in a customer service role or environment.
  • Effective selling skills and the ability to drive commercial outcomes.
  • A record of successfully participating in and contributing to a team.
  • Ability to use empathy to manage interpersonal relationships and contribute to a positive, inclusive experience for all.
  • Open mindset and deep curiosity to understand others, listen without judgement and act on diverse perspectives.
  • Strong communication and problem-solving skills.
  • Working knowledge of skin care and the skin care industry is advantageous.
  • Knowledge of hair care, body care, fragrance and home categories is advantageous.
  • The position operates on-site.

Skills

Customer service Selling Product demonstrations Teamwork Empathy Communication Problem-solving Skin care knowledge Knowledge of hair care, body care, fragrance and home categories

Experience

Experience in a customer service role or environment.

Workplace

The successful candidate will be located in New York, New York, USA.

The setting New York

Explore jobs in New York or in the USA.

Compensation

The base compensation for this position is USD 21.50 per hour.

Benefits

Monthly incentive program eligibility based on monthly sales performance; access to L’Oréal’s internal shop for discounted products; learning and development opportunities, including unlimited e-learning, Lunch & Learn sessions and mentorship programs; Employee Resource Groups; mental health and wellness programs; professional development, career growth, employee wellbeing initiatives, and opportunities for volunteering and matched giving through the Aesop Foundation.

Culture

In an Aesop store, consultants demonstrate products and help visitors choose a routine. The architecture varies by location, down to the materials used around the demonstration basin.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Aesop

Aesop Retail Consultant

New York, USA

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