- Employment
- Part-time
- Seniority
- Mid-Level
- Compensation
- $19.10/hour
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Aesop
Aesop makes skin, hair and body care, fragrances and scents for the home. It began in a Melbourne hair salon in 1987 and joined L’Oréal in 2023.
Aesop is seeking a part-time Retail Consultant in Austin, Texas, to introduce and sell skincare and fragrance products through personalized customer conversations. The permanent role includes driving sales performance, delivering tailored customer experiences, completing ongoing learning and maintaining retail standards; the schedule includes three full days per week and at least one guaranteed weekend day.
Role & Responsibilities
- Contribute to store goals by understanding and driving key performance indicators (KPIs).
- Agree and execute a personalized SMART monthly commercial plan with the Store Manager, breaking targets into weekly and daily goals.
- Use data and insights to optimize performance and identify growth opportunities.
- Share ideas to enhance store traffic, conversion and customer loyalty.
- Connect with customers through storytelling, understand their needs and present products in a way that resonates with them.
- Deliver a personalized customer journey, from a warm welcome and genuine engagement to product demonstrations and regimen building.
- Guide customers to the sink or fragrance area and demonstrate recommended products on their hands.
- Provide attentive service, recommend complete regimens and samples, and conclude interactions with a warm invitation to return.
- Embody Aesop’s values and seek support for continuous improvement.
- Complete retail induction and ongoing learning pathways through Methodos.
- Practice and refine customer experience capabilities, particularly during quieter periods.
- Attend and apply product and campaign training, sharing expertise with colleagues.
- Seek feedback and coaching to develop knowledge, skills and career within Aesop.
- Follow Aesop’s grooming guidelines and retail standards to deliver the five-senses experience consistently.
- Complete stock, inventory and store presentation tasks.
Qualifications
- Experience working successfully as part of a customer-focused team, ideally in retail or hospitality, with a keen eye for detail in selling and delivering tailored experiences.
- A merchant mindset that is customer-focused and commercially driven.
- Exceptional verbal and written communication skills, with confidence in tactile product demonstrations.
- A strong interest in selling premium products and enthusiasm for Aesop’s skincare and fragrance offerings.
- Flexible schedule availability, including the ability to work three full days per week and at least one guaranteed weekend day.
- Ability to work on the sales floor for extended periods, use stairs and/or a ladder as needed, and regularly lift up to 25 lbs.
Skills
Workplace
The successful candidate will be located in Austin, Texas, USA.
Explore jobs in Texas or in the USA.
Compensation
The base compensation for this position is USD 19.10 per hour.
Benefits
Eligible for a monthly incentive program based on monthly sales performance; access to L’Oréal’s internal shop for discounted products; learning and development opportunities, including unlimited e-learning access, Lunch & Learn sessions and mentorship programs; Employee Resource Groups; access to mental health and wellness programs.
Culture
In an Aesop store, consultants demonstrate products and help visitors choose a routine. The architecture varies by location, down to the materials used around the demonstration basin.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Aesop, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Beauty Advisor», «Skincare Consultant», «Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.