- Location
- Los Angeles California USA
- Employment
- Part-time
- Seniority
- Entry-Level
- Compensation
- $21/hour
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Aesop
Aesop makes skin, hair and body care, fragrances and scents for the home. It began in a Melbourne hair salon in 1987 and joined L’Oréal in 2023.
Aesop is hiring a part-time Retail Consultant in Los Angeles to deliver personalized skincare and fragrance consultations, meet store goals and maintain retail standards. The permanent role includes an hourly rate of $21.00 and requires availability for three full days per week, including at least one guaranteed weekend day.
Role & Responsibilities
- Contribute to store goals by understanding and driving key performance indicators (KPIs).
- Agree and execute a personalized SMART monthly commercial plan with the Store Manager, breaking targets into weekly and daily goals.
- Use data and insights to optimize performance and identify growth opportunities.
- Share innovative ideas to increase traffic, conversion and customer loyalty.
- Connect with customers through storytelling, understand their needs and present products in a way that relates to their lives.
- Create a personalized customer journey, from a warm welcome and genuine engagement to product demonstrations and regimen building.
- Guide customers to the sink and fragrance area, and demonstrate recommended products on their hands.
- Deliver an attentive service experience, offer complete regimens and samples, and conclude interactions with a warm invitation to return.
- Embody Aesop’s values and seek support for continuous improvement.
- Complete retail induction and ongoing learning pathways (Methodos).
- Practise and refine customer experience capabilities, particularly during quieter periods.
- Attend and apply learning from product and campaign training, sharing expertise with colleagues.
- Seek feedback and coaching to develop knowledge, skills and career within Aesop.
- Follow Aesop’s grooming guidelines and retail standards to consistently deliver the five-senses experience.
- Complete stock, inventory and store presentation tasks.
Qualifications
- Experience working successfully as part of a customer-focused team, ideally in retail or hospitality, with a keen eye for detail in selling and delivering tailored experiences.
- Customer-focused and commercially driven merchant mindset.
- Exceptional verbal and written communication skills, with confidence in tactile product demonstrations.
- Strong interest in selling premium products and enthusiasm for Aesop’s skincare and fragrance offerings.
- Flexible scheduling availability, including the ability to work three full days per week, with at least one guaranteed weekend day.
- Ability to work on the sales floor for extended periods, walk up and down stairs and/or a ladder as needed, and regularly lift up to 25 lbs.
Skills
Workplace
The successful candidate will be located in Los Angeles, California, USA.
Explore jobs in California or in the USA.
Compensation
The base compensation for this position is USD 21 per hour.
Benefits
Eligible for a monthly incentive program based on monthly sales performance; access to L’Oréal’s internal shop for discounted products; learning and development opportunities, including unlimited e-learning, Lunch & Learn sessions and mentorship programs; Employee Resource Groups; mental health and wellness programs.
Culture
In an Aesop store, consultants demonstrate products and help visitors choose a routine. The architecture varies by location, down to the materials used around the demonstration basin.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Aesop, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Consultant», «Skincare Consultant», «Retail Sales Consultant», «Beauty Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.